Nikolas Jones
Alma,MI
Summary
Sales administration professional prepared for this role with proven track record of supporting sales teams and optimizing sales processes. Known for reliably managing client accounts, coordinating sales activities, and ensuring seamless communication between departments. Valued for strong organizational skills, team collaboration, and flexibility in adapting to changing needs.
Overview
7
7
years of professional experience
Work History
Sales Administrator
Michigan Paving & Materials
06.2020 - Current
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
- Attended sales training camp and brought best practices leadership back to company.
Cook Operator
Mancino's
10.2017 - 06.2020
- Adhered to strict dietary restrictions while creating flavorful meals for customers with specific needs.
- Supported restaurant sustainability initiatives by utilizing locally-sourced produce when available.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Communicated with management on food inventory stock to request order placement.
Sales Associate
Family Video
04.2018 - 03.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associates Degree - Administrative Assistant Professional - General Business
Mid Michigan Community College
Mt. Pleasant, MI05.2024
High School -
Ithaca High School
Ithaca, MI01.2018
Skills
- Sales support
- Report generation
- Cross-selling strategies
- Sales training
- CRM software
- Sales tracking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Achievementsactivities
- Varsity Football, State Finalist 2014, State Champion 2015, District Champion 2016, Captain of finalist team 2017
- Young Optimist Award, 2015
- Honor Roll, 2014 - 2018
Timeline
Sales Administrator
Michigan Paving & Materials
06.2020 - Current
Sales Associate
Family Video
04.2018 - 03.2020
Cook Operator
Mancino's
10.2017 - 06.2020
High School -
Ithaca High School
Associates Degree - Administrative Assistant Professional - General Business
Mid Michigan Community College
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