Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nikolas Roper

Bastrop

Summary

Dynamic professional with experience at Chicken Express, excelling in customer complaint resolution and team collaboration. Proven ability to train new employees effectively while maintaining high cooking standards. Recognized for enhancing customer satisfaction and fostering a positive work environment through effective communication and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier/Cook Supervisor

Chicken Express
Bastrop
03.2018 - Current
  • Processed customer transactions accurately and efficiently during peak hours.
  • Collaborated with team members to ensure smooth operation during busy shifts.
  • Handled customer complaints professionally, ensuring a positive dining experience.
  • Monitored cooking processes to maintain quality and consistency of dishes.
  • Trained new cooks on recipes, techniques, and equipment usage effectively.

Volunteer

Impact Church of Christ
Houston
06.2017 - 06.2019
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Collaborated with other volunteers to create a positive work environment.
  • Helped with prep, set up, and breakdown of community and public events.

Education

Associate of Arts - General Education

Austin Community College
Elgin, TX
05-2020

Some College (No Degree) - Accounting

Western Governors University
Online

Skills

  • Customer complaint resolution
  • Team collaboration
  • Effective communication
  • Employee training
  • Complaint resolution

Certification

  • Food Handlers Certification

Timeline

Cashier/Cook Supervisor

Chicken Express
03.2018 - Current

Volunteer

Impact Church of Christ
06.2017 - 06.2019

Associate of Arts - General Education

Austin Community College

Some College (No Degree) - Accounting

Western Governors University