Summary
Overview
Work History
Education
Skills
Timeline
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Arlene Georgette Morales

Santa Fe,NM

Summary

Dynamic and dedicated professional with extensive experience at Santa Fe Public Schools and Sprouts Market. Proven track record in cash handling and customer service, consistently enhancing team performance through effective training and mentorship. Recognized for reliability and integrity, ensuring accurate financial reporting and fostering positive customer relationships.

Overview

19
19
years of professional experience

Work History

Cashier/Cook Supervisor

Santa Fe Public Schools
03.2006 - Current
  • Greet students entering cafeteria and responded promptly to their needs.
  • Welcomed students and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and student accounts with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Cashier Team Lead

Sprouts Market
04.2016 - 09.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Education

Santa Fe High School
Santa Fe
05-1979

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Reliability and punctuality
  • Cash register systems

Timeline

Cashier Team Lead

Sprouts Market
04.2016 - 09.2023

Cashier/Cook Supervisor

Santa Fe Public Schools
03.2006 - Current

Santa Fe High School

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Arlene Georgette Morales