Nikole Gonzalez
Homestead,FL
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Developed strong interpersonal and multitasking skills in childcare-focused environment, ensuring nurturing and organized setting. Expertise in managing daily routines, conflict resolution, and creative engagement with children. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively in diverse settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Babysitter
Yvette Mohamed
01.2024 - 09.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Volunteer Customer Service Cashier
Hialeah High School
03.2022 - 05.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Volunteer
Adult Day Health Care Center
01.2023 - 11.2023
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted day care participants in their everday lifes.
Education
High School Diploma -
Hialeah High School
Hialeah, FL06-2024
Associate of Science - Computer Science
Miami Dade College
Miami, FLSkills
- Customer Complaint Resolution
- Customer Service
- Merchandise Restocking
- Check processing
- Guest Services
- Cash Handling
- Intermediate/Advanced understanding of all types of technology
- good understanding of some coding languages
- Good team worker
- Patience and empathy
Certification
- ServSafe Certified
- Microsoft Word Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Volunteer Hours Award
Timeline
Babysitter
Yvette Mohamed
01.2024 - 09.2024
Volunteer
Adult Day Health Care Center
01.2023 - 11.2023
Volunteer Customer Service Cashier
Hialeah High School
03.2022 - 05.2024
Associate of Science - Computer Science
Miami Dade College
High School Diploma -
Hialeah High School
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