Summary
Overview
Work History
Education
Skills
Timeline
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Nikole Victoria

Lake Worth,FL

Summary

Bachelor's in communication and a year of experience in the cosmetic industry. Versatile receptionist able to use electronic medical software, providing customer care, creating social media content, checking in and checking out patients. Looking forward to creating an environment where patients have an unforgettable experience.

Overview

6
6
years of professional experience

Work History

Reciptionist

BeautyFi
Hallandale, FL
06.2021 - Current
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Took delivery of packages and documents.
  • Monitored visitor access and maintained situational awareness to promote on-site security and safety.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Acted as first point of contact and set appointments for prospective clients.
  • Communicated with injectors on what products were previously used and what clients are interested in currently.
  • Acted as first point of contact and set appointments for prospective clients.
  • Made sure that all paperwork and consents were up to date for each client.
  • Created social media content to promote business and gain new clientele.

Afterschool Counselor

School District Of Palm Beach County
Delray Beach, FL
05.2017 - 11.2021
  • Led new staff in guidance activities in classrooms and small group settings.
  • Guided students in decision-making process.
  • Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development.
  • Coordinated after-school activities contributing to individual student growth and development.
  • Helped students develop organizational, time management and study skills.

Summer Camp Counselor

School District Of Palm Beach County
Delray Beach, FL
06.2019 - 08.2019
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Implemented camp activities fostering physical, social and emotional growth.
  • Organized and guided group activities by leading, coaching and participating with campers.
  • Counseled individuals on self-discipline and personal accountability.

Summer Camp Teacher

Seacrest Preschool
Delray Beach, FL
06.2018 - 08.2018
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.

Education

Bachelor of Arts - Communications

Florida Atlantic University
Boca Raton, FL
05.2021

High School Diploma -

Santaluces Community High School
Lantana, FL
05.2017

Skills

  • Fluent in English and Spanish
  • Proficient in PatientNow and AestheticsPro
  • Managing Calendars
  • Customer Inquiries
  • Patient Relations
  • Customer Care
  • Proficient in Microsoft Office
  • Organized
  • Attention to Detail

Timeline

Reciptionist

BeautyFi
06.2021 - Current

Summer Camp Counselor

School District Of Palm Beach County
06.2019 - 08.2019

Summer Camp Teacher

Seacrest Preschool
06.2018 - 08.2018

Afterschool Counselor

School District Of Palm Beach County
05.2017 - 11.2021

Bachelor of Arts - Communications

Florida Atlantic University

High School Diploma -

Santaluces Community High School

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Nikole Victoria