Nikolina Petreska
Crew Administrator/ Chief Stewardess
Skopje,North Macedonia
Summary
Crew Coordinator with over nine years of experience in the yachting industry, specializing in high-profile private vessel management and luxury guest services. Proven organizational and leadership abilities that enhance interior management and service excellence. Strong adaptability and problem-solving skills contributing to a positive, drama-free work environment. Multilingual professional dedicated to ongoing personal and professional growth.
Overview
5
5
Certifications
10
10
years of professional experience
Work History
Crew Coordinator
Confidential Company (Yachting)
10.2024 - 03.2026
- Manage crewing recruitment and selection processes for candidates.
- Oversee hiring placement and onboarding processes.
- Streamline logistics for vessels and crew operations.
- Updating records of crew certifications & other confidential data.
- Coordinate salaries and liaise with payroll, finance, procurement, IT, and technical departments.
- Facilitate communication among operational teams to ensure seamless operations.
- Effectively managed leave requests and balanced crew rotations to maintain operational efficiency. Coordinated additional crew requests to ensure optimal staffing levels at all levels.
Chief Stewardess
M.Y Um Alhoul | 71.5m
09.2022 - 09.2024
- Supervised 4-member interior crew, facilitating seamless service for up to 26 guests.
- Administered inventory planning, procurement, and uniform management through Deep Blue systems.
- Directed management of service housekeeping and laundry throughout trips in Doha and Seychelles.
- Coordinated provisioning to satisfy guest preferences and requirements.
- Refined interior designs and upheld comprehensive operational checklists.
- 1 month dockyard period in Barcelona.
2nd Stewardess
M.Y Um Alhoul | 71.5m
07.2022 - 09.2022
- Oversaw detailing and order management during peak shipyard operations in Barcelona.
- Assisted chief stewardess with daily operational tasks.
- Guaranteed adherence to safety and service protocols.
- Trained by highly experienced Chief stewardess to prepare for new position offered.
Solo Stewardess
M.Y Helaitan | 26m
06.2021 - 08.2021
- Coordinated service and housekeeping functions alongside a team of five crew members.
- Scheduled weekly provisioning and controlled cash receipts for interior operations.
- Secured top-tier cleanliness levels and maximized guest satisfaction.
- Engaged with multiple departments to enhance operational efficiency of vessels.
- Tackled guest inquiries and efficiently resolved issues.
2nd Stewardess
M.Y ALMIQRAB II | 35m
05.2021 - 06.2021
- Worked alongside chief stewardess to elevate service and housekeeping quality during guest trips.
- Supported seamless execution of summer operations on board. Very busy vessel.
- Handled guest requests and ensured superior satisfaction levels.
- Enhanced accuracy in inventory management and provisioning
- Coordinated team efforts and improved efficiency of daily operational activities.
2nd Stewardess
M.Y DALOOB | 71m
02.2021 - 05.2021
- Directed uniform inventories while evaluating interior team performance on bustling private yacht.
- Coordinated crossings to Seychelles for guest trips prioritizing service and satisfaction.
- Directed housekeeping responsibilities and ensured exceptional standards of interior presentation.
- Engaged with chief stewardess regarding provisioning and guest expectations.
2nd Stewardess / Chief Stewardess
M.Y Zikrit | 32m
12.2015 - 01.2021
- Advanced to chief stewardess managing all aspects of housekeeping, laundry, and service tasks.
- Managed inventory records and facilitated guest trip arrangements.
- Supervised daily interior operations and guided a team of 8 crew members.
- Secured compliance with safety and service regulations.
- Enriched guest experiences by delivering personalized service and focusing on intricate details.
Education
High School - Tourism
S.U.G.S "Lazar Tanev"
Skopje, North MacedoniaDiploma - Human Resources Management
Excellence Training Center, Academy Koncept
Doha, Qatar & Skopje, North Macedonia Skills
Recruitment & Talent acquisition
Employee relations & conflict resolutions
HR Administration
Performance monitoring
Multitasking & time management
Strong interpersonal & communication skills
Microsoft Office ( Excel, Word)
Certification
STCW 95 Basic Training, ENG1 Medical Certificate, Level 2 F&H
References
All up to date and available upon request.
Timeline
Crew Coordinator
Confidential Company (Yachting)
10.2024 - 03.2026
Chief Stewardess
M.Y Um Alhoul | 71.5m
09.2022 - 09.2024
2nd Stewardess
M.Y Um Alhoul | 71.5m
07.2022 - 09.2022
Solo Stewardess
M.Y Helaitan | 26m
06.2021 - 08.2021
2nd Stewardess
M.Y ALMIQRAB II | 35m
05.2021 - 06.2021
2nd Stewardess
M.Y DALOOB | 71m
02.2021 - 05.2021
2nd Stewardess / Chief Stewardess
M.Y Zikrit | 32m
12.2015 - 01.2021
High School - Tourism
S.U.G.S "Lazar Tanev"
Diploma - Human Resources Management
Excellence Training Center, Academy Koncept