Nikolus Perez
Sacramento,CA
Summary
At Costco, I leveraged my expertise in food safety and exceptional customer service skills to enhance shopping experiences, leading to increased customer loyalty and repeat business. My proactive approach in inventory management and creative merchandising strategies significantly contributed to the store's success, showcasing my ability to drive results and maintain high standards of cleanliness and product quality.
Overview
1
1
year of professional experience
Work History
Service Deli Clerk
Costco
Roseville, CA
04.2023 - Current
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Provided exceptional customer service, addressing concerns and offering recommendations to suit individual tastes.
- Proactively restocked display cases throughout the day, ensuring optimal product freshness and selection for customers.
- Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
- Educated customers on various deli products, enhancing their shopping experience.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback when needed.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed perishable inventory efficiently by rotating stock regularly according to expiration dates and seasonal demands to minimize spoilage rates.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Assisted in inventory management, reducing waste and improving overall product availability.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Collaborated with team members to meet daily sales goals and drive overall store success.
- Consistently adhered to company policies and procedures, ensuring a safe and enjoyable shopping experience for all customers.
- Learned other teammates' work tasks to train as backup.
- Supported cross-training initiatives within the store by assisting in other departments as needed during peak times or staff shortages.
- Implemented creative merchandising strategies to attractively showcase deli products, driving sales growth.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Displayed excellent multitasking abilities while managing multiple customer requests simultaneously, increasing efficiency.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
High School Diploma - Criminal Justice
California State University of Sacramento
Sacramento, CA04.2027
Skills
- Cleaning and sanitizing
- Maintaining cleanliness
- Cleanliness and sanitation
- Food safety knowledge
- Equipment safety
- Food Preparation
- Food preparations
- Safe Food Handling
- Equipment use
- Stock replenishment
- Product presentation
- Register operations
- Sales expertise
- Sales proficiency
- Portion Control
- Temperature Control
- Portioning
- Inventory Rotation
- Strong Work Ethic
- Customer Service
- Honesty and Integrity
- Heavy Lifting
- Interactive communication skills
- Flexible Schedule
- Data Entry
- Equipment Operation
- Product Knowledge
- Product Rotation
- Quality Inspections
Timeline
Service Deli Clerk
Costco
04.2023 - Current
High School Diploma - Criminal Justice
California State University of Sacramento