NICHOLAS STEELE
Houston,TX
Summary
Operations leader & former business owner pursuing a transition into commercial real estate brokerage. Brings experience growing revenue, retaining clients, coaching teams, and using performance data to drive results. Leads a 25-person team at $67,000 of monthly scheduled labor, serving more than 1,300 daily member check-ins at a Signature Club with a Pilates Studio.
Overview
11
11
years of professional experience
Work History
Signature Club Manager
LA FITNESS
Houston, TX
10.2025 - Current
- Consistently meets or exceeds 115% of monthly miscellaneous revenue, alongside garnering 100% in electronic funds transfer (EFT) recovery through structured outreach, follow-up, and performance tracking.
- Transformed an Operations Manager in Training into a top-performing Operations Manager in Texas through clear production expectations and ongoing coaching.
- Leads staff onboarding and performance management while coordinating vendors, resolving member concerns, and supporting operational consistency across Houston clubs.
- Developed a strong team of employees across multiple clubs through effective recruitment, hiring, and ongoing professional development programs.
Operations Specialist
MY FIT FOODS
Houston, TX
03.2023 - 09.2025
- Created an inventory forecasting procedure to track waste and sell-through, improve production planning, and reduce loss; the process was adopted company-wide.
- Improved inventory accuracy from -2% to 98% and reduced online order processing time from 20 minutes to approximately 2 minutes by training staff and improving workflows.
- Coordinated kitchen, retail, and delivery operations to ensure product quality and reliable customer service.
COO / Co-Owner
SRF ATHLETICS
Houston, TX
01.2016 - 01.2024
- Co-led fitness business and eight-person team, overseeing business administration, client experience, facility operations, and personal training services to enhance overall performance.
- Achieved 85% client retention through relationship management, consistent service delivery, and responsive resolution of client concerns.
- Supported business growth through developing client programs, planning resources, and executing customer-facing and operational functions.
Education
Bachelor of Science -
Stephen F. Austin State University
Nacogdoches, TXSkills
- Client management
- Revenue execution
- Performance Analysis
- Client Relationship Management
- Team leadership
- Vendor Coordination
- Business Operations
Timeline
Signature Club Manager
LA FITNESS
10.2025 - Current
Operations Specialist
MY FIT FOODS
03.2023 - 09.2025
COO / Co-Owner
SRF ATHLETICS
01.2016 - 01.2024
Bachelor of Science -
Stephen F. Austin State University