Nila McKie
Leesville,SC
Summary
Diligent caregiver with background in providing compassionate care to individuals. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage proper care and maintain open communication with medical professionals and families.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
Colonial Gardens
07.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Seasonal Store Associate
Five Below
11.2023 - 12.2023
- Assisting customers in locating specific products on the sales floor and provided recommendations based on their needs
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Ensured shelves were properly stocked at all times to meet customer demand and maintain an attractive store appearance
- Greeted customers, helped locate merchandise, and suggested suitable options.
Front Desk Agent
Hilton Garden Inn Hotel
05.2023 - 06.2023
- As a FDA, some responsibilities included:
- Responded to guest inquiries and resolved issues promptly and professionally, maintaining high levels of customer satisfaction
- Efficiently managed guest reservations, including check-ins, check-outs, and room assignments
- Greeted and checked in guests, ensuring a warm and welcoming experience upon arrival
- Provided accurate information about hotel facilities, services, and local attractions to enhance the guest experience
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Caregiver
Comfort Keepers
02.2023 - 06.2023
- Take care of clients in their home based off their care plans
- That can require changing them, feeding them, making their food, dressing them, sometimes total complete care from us, etc
- Provided clients with a comforting environment
- Cared for clients with dementia, Alzheimer's, Parkinson's disease and History of stroke or heart attack
- Assisted client with everyday needs and activities
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Shift Leader
Taco Bell
06.2022 - 02.2023
- Managed customer complaints and resolved issues promptly, maintaining a high level of customer satisfaction
- Assumed responsibility for opening or closing the store as needed, ensuring proper cash handling procedures were followed
- Contributed to the recruitment process by screening resumes, conducting interviews, and making hiring recommendations based on candidate qualifications
- Utilized point-of-sale (POS) system efficiently for processing transactions accurately while maintaining a friendly demeanor towards customers
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Ambulance Driver
MedShore Ambulance
10.2021 - 06.2022
- Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.
- Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
- Adhered to all relevant state and federal regulations governing the safe operation of an ambulance vehicle for both non-emergency and emergency transports.
Caregiver
Colonial Gardens
04.2021 - 11.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Shift Manager
Taco Bell
12.2020 - 04.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Warehouse Worker
Do it Best Corp.
06.2020 - 11.2020
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Checked and rechecked orders before packaging and shipping items.
- Maintained clean and safe work environment, adhering to OSHA safety guidelines at all times.
- Followed safe handling processes for different types of loads and materials.
- Consistently lifted materials weighing as much as 50 pounds.
Cashier/Customer Service
Taco Bell
05.2017 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Certificate of Technical Studies - Sterile Processing
Midlands Technical College
West Columbia, SC12-2024
High School Diploma -
Batesburg Leesville High School
Batesburg, SC06.2018
Skills
- Detailed
- Responsible
- Patient Care
- Communication skills
- Problem-solving
- Time management
- Team leadership
Certification
- First Aid Certification
- Ambulance Driver's License
- CPR Certification
Timeline
Seasonal Store Associate
Five Below
11.2023 - 12.2023
Caregiver
Colonial Gardens
07.2023 - Current
Front Desk Agent
Hilton Garden Inn Hotel
05.2023 - 06.2023
Caregiver
Comfort Keepers
02.2023 - 06.2023
Shift Leader
Taco Bell
06.2022 - 02.2023
Ambulance Driver
MedShore Ambulance
10.2021 - 06.2022
Caregiver
Colonial Gardens
04.2021 - 11.2021
Shift Manager
Taco Bell
12.2020 - 04.2021
Warehouse Worker
Do it Best Corp.
06.2020 - 11.2020
Cashier/Customer Service
Taco Bell
05.2017 - 06.2020
Certificate of Technical Studies - Sterile Processing
Midlands Technical College
High School Diploma -
Batesburg Leesville High School
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