Nilda Lopez-Chavarria
Donna,TX
Summary
Dynamic and results-driven professional with experience at Fishman & Son, Inc., excelling in bilingual communication and time management. Proven ability to enhance productivity and adapt quickly to new challenges, consistently exceeding project expectations. Skilled in Microsoft Office and committed to delivering exceptional customer service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Intern
Fishman & Son, Inc.
Bethlehem, PA
08.2023 - Current
- Enhanced personal productivity by setting daily goals and efficiently allocating time for translating tasks
- Consistently met or exceeded project expectations, resulting in a strong performance review from supervisors
- Assisted project managers in monitoring deadlines and ensuring timely delivery of translated materials
- Demonstrated adaptability by quickly learning new subject matter areas or industries as required for specific projects
- Increased cultural understanding by studying target language countries' customs, traditions, social norms, and business practices
- Translated documents from English to Spanish
Work Study Student
Lehigh University Art Galleries
Bethlehem, PA
09.2021 - Current
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations
Team Member
Whataburger Restaurants LLC
Donna, TX
10.2020 - 04.2025
- Practice the values of care, love, and pride
- Worked effectively in fast-paced environments
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions
- Maintained a clean and organized workspace, promoting a welcoming environment for customers
Seasonal Stock Associate
Ross Stores, Inc.
Dona Ana, TX
05.2024 - 08.2024
- Responsible for ensuring our customers have a positive shopping experience.
- Get merchandise ready once unloaded, to be placed out onto the sales floor.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Assisted customers in locating products throughout the store.
Virtual Call Center Agent
Dynata, LLC
Donna, Texas
05.2024 - 08.2024
- Worked a remote position managing a call center in which we would take any surveys that companies who hired us would request for us to take
- Had to have a clear, strong, confident voice while communicating with the callers and make sure we remained calm and collected throughout the calls
Education
Bachelor of Science - Economics
Lehigh University
Bethlehem05-2025
Skills
- Teamwork and collaboration
- Adaptability and quick learning
- Customer service excellence
- Bilingual communication (Spanish and English)
- Time management proficiency
- Problem-solving expertise
- Microsoft Office and Adobe Premiere Pro proficiency
- Python and Stata competency
Timeline
Seasonal Stock Associate
Ross Stores, Inc.
05.2024 - 08.2024
Virtual Call Center Agent
Dynata, LLC
05.2024 - 08.2024
Intern
Fishman & Son, Inc.
08.2023 - Current
Work Study Student
Lehigh University Art Galleries
09.2021 - Current
Team Member
Whataburger Restaurants LLC
10.2020 - 04.2025
Bachelor of Science - Economics
Lehigh University
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