Summary
Overview
Work History
Education
Skills
Timeline
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Nilda Perez

Chicago,IL

Summary

Efficient and organized Asset Protection Professional with years of experience in security and safety/risk prevention. Poised Loss Prevention Associate talented at planning and implementing loss prevention goals and profit improvement. Successful in planning and executing daily agendas and analyzing data for fraudulent activities. Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with 6 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.

Overview

8
8
years of professional experience

Work History

Asset Protection Associate

Nordstrom Rack
10.2022 - Current
  • Controlled reduction of loss inventory by protecting company assets.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Contacted local authorities and apprehended shoplifters.
  • Patrolled store departments to check for suspicious activities.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Checked CCTV for evidence of shoplifting.
  • Built professional relationships with local law enforcement and other related organizations.

Sales Associate

Lowe's Companies Inc.
03.2020 - 09.2023
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Loss Prevention Officer

Jewel-Osco
08.2017 - 04.2020
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Checked CCTV for evidence of shoplifting.
  • Routinely performed safety walks and reported violations
  • Worked directly with Sedgwick

Asset Protection Associate

Walmart Assets Protection
03.2016 - 08.2017
  • Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
  • Patrolled facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.

Education

Associates - Criminal Justice

St. Augustine College
Chicago, IL
7 2017

Skills

  • Fluent in English and Spanish
  • Keen understanding for asset and risk management
  • CCTV -Verint & March Surveillance
  • Investigative skills
  • Strong written and communication skills
  • Quick Identification of Occupational health hazards
  • Implementing Policies
  • OPE Certified
  • Forklift Certified
  • Trend Analysis
  • Securities Safekeeping
  • Team Training
  • Inventory Auditing
  • Retail Operations
  • Fraud Detection
  • xbr

Timeline

Asset Protection Associate

Nordstrom Rack
10.2022 - Current

Sales Associate

Lowe's Companies Inc.
03.2020 - 09.2023

Loss Prevention Officer

Jewel-Osco
08.2017 - 04.2020

Asset Protection Associate

Walmart Assets Protection
03.2016 - 08.2017

Associates - Criminal Justice

St. Augustine College

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Nilda Perez