Nile Ross
Las Vegas,NV
Summary
Executive Assistant with over four years of experience in providing comprehensive support to executive leadership, ensuring seamless coordination and communication across departments. Demonstrates exceptional organizational skills and the ability to anticipate needs, optimizing executive schedules and travel arrangements for maximum efficiency. Committed to fostering team cohesion and driving project success through proactive problem-solving and meticulous attention to detail.
Overview
10
10
years of professional experience
Work History
SERVER
Chocolate City Cigar Lounge
02.2024 - Current
- Deliver exceptional service at Chocolate City Cigar Lounge, enhancing customer satisfaction
- Manage orders efficiently, fostering a welcoming atmosphere for patrons
- Coordinate seamlessly with bar staff and kitchen to ensure prompt, high-quality service
- Contribute to team efforts in organizing special events and promotions
- Consistently upsell premium cigars and pairings, boosting average check size
- Implement efficient table turnover strategies, maximizing revenue during peak hours
- Elevate customer experience at Chocolate City Cigar Lounge through personalized hookah service
- Collaborate with team to create memorable events, driving patron loyalty
- Optimize table turnover and upsell premium products, enhancing revenue
- Streamline order processes, ensuring swift service and maximizing customer satisfaction
EXECUTIVE ASSISTANT
Noble House Investments
01.2020 - 01.2024
- Coordinate executive schedules and meetings, ensuring seamless daily operations and timely communication
- Manage travel arrangements, optimizing itineraries for efficiency and cost-effectiveness
- Prepare detailed reports and presentations, enhancing decision-making processes
- Facilitate inter-departmental collaboration, driving project success and team cohesion
- Oversee office budgets, achieving measurable cost savings and financial accuracy
- Streamline executive schedules and communications, enhancing productivity through meticulous organization and proactive problem-solving
- Provide comprehensive support to executives, maintaining a high level of confidentiality and reliability in all administrative tasks
SCHEDULER
Las Vegas Digital Dental Solutions (LVDDS)
06.2017 - 11.2019
- Coordinated daily schedules, ensuring optimal resource allocation and timely appointments
- Utilized scheduling software to enhance efficiency and accuracy in appointment management
- Resolved scheduling conflicts swiftly, maintaining high client satisfaction and service quality
SCHEDULER
Glidewell Laboratories (Sister Lab Of LVDDS)
01.2017 - 05.2017
- Coordinated schedules, ensuring optimal appointment flow; improved scheduling efficiency through effective communication and teamwork
- Responsibilities mirrored those of the above position
SERVER
Monarch Cafe
04.2015 - 05.2016
- Provided excellent customer service, enhancing guest satisfaction and loyalty
- Collaborated with kitchen staff to ensure timely and accurate food delivery
- Resolved customer complaints promptly, maintaining a positive dining experience
- Consistently upsold menu items, boosting average check size and restaurant revenue while ensuring customer satisfaction
- Worked seamlessly with kitchen staff to ensure timely food delivery, resolving issues promptly to maintain smooth operations
HOSTESS
Kobe Steakhouse And Lounge
10.2014 - 05.2016
- Greeted and seated guests, ensuring efficient table turnover and exceptional customer service
- Managed reservations and waitlists, reducing wait times and enhancing guest satisfaction
- Coordinated with kitchen and serving staff to maintain smooth operations during peak hours
- Resolved guest complaints promptly, improving overall dining experience and retention rates
Education
CERTIFIED NUTRITION COACH -
National Academy of Sports Medicine
03-2025
BARTENDING CERTIFICATE - undefined
ABC Bartending School
Las Vegas, NV08.2019
HIGH SCHOOL DIPLOMA - undefined
High Tech High International
San Diego, CA06.2012
Skills
- Adaptability
- Anticipate Needs
- Best Practice
- Confidentiality
- Coordination
- Client Needs Analysis
- Organizational Skills
- Customer Relationship Management
- Customer Satisfaction
- Project Management
- Critical Thinking
- Professionalism
Timeline
SERVER
Chocolate City Cigar Lounge
02.2024 - Current
EXECUTIVE ASSISTANT
Noble House Investments
01.2020 - 01.2024
SCHEDULER
Las Vegas Digital Dental Solutions (LVDDS)
06.2017 - 11.2019
SCHEDULER
Glidewell Laboratories (Sister Lab Of LVDDS)
01.2017 - 05.2017
SERVER
Monarch Cafe
04.2015 - 05.2016
HOSTESS
Kobe Steakhouse And Lounge
10.2014 - 05.2016
BARTENDING CERTIFICATE - undefined
ABC Bartending School
HIGH SCHOOL DIPLOMA - undefined
High Tech High International
CERTIFIED NUTRITION COACH -
National Academy of Sports Medicine
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