Overview
Work History
Education
Skills
Timeline
Work Availability
Intern

NILESHNI PRASHER

Medical Assistant
Lathrop,CA

Overview

31
31
years of professional experience

Work History

Dispatcher

NP LOGISTICS INC
LATHROP, CA
06.2017 - Current
  • Provided timely updates to customers regarding their orders or requests.
  • Oversaw communications within assigned territories.
  • Received or prepared work orders.
  • Worked with routing specialists, route managers and service department to optimize routes.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Verified driver credentials prior to assigning them a route or task.
  • Maintained logs of all incoming calls and assigned tasks.
  • Identified locations and needs of callers to accurately send assistance.
  • Recorded and maintained files or records of customer requests, work or services performed.

Medical Assistant

Palo Alto Medical Foundation
Palo Alto, CA
01.2003 - 06.2017
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Operated equipment and machinery according to safety guidelines.

Medical Assistant

STANFORD HOSPITAL & CLINICS
PALO ALTO, CA
03.2002 - 01.2008
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Administered injections, medications and treatments as directed by the physician.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Documented notes during patient visits.
  • Kept facility stocked with necessary supplies, equipment and instruments.

Cashier /Shift Supervisor

Carl's Jr
SAN JOSE, CA
04.1994 - 02.2002
  • Followed company security procedures for handling large sums of money.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Counted and balanced cashier drawers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained work area and kept cash drawer organized.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Greeted customers promptly and responded to questions.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

Diploma - MEDICAL ASSISTANT

BRYMAN COLLEGE
Santa Clara, CA
07-2001

High School Diploma -

INDEPENDENCE HIGH SCHOOL
San Jose, CA
06-1997

Skills

  • Route optimization
  • Order dispatching
  • Communication systems
  • Data entry accuracy
  • Work order preparation
  • Customer interaction
  • Customer updates
  • Customer service

Timeline

Dispatcher

NP LOGISTICS INC
06.2017 - Current

Medical Assistant

Palo Alto Medical Foundation
01.2003 - 06.2017

Medical Assistant

STANFORD HOSPITAL & CLINICS
03.2002 - 01.2008

Cashier /Shift Supervisor

Carl's Jr
04.1994 - 02.2002

Diploma - MEDICAL ASSISTANT

BRYMAN COLLEGE

High School Diploma -

INDEPENDENCE HIGH SCHOOL

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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NILESHNI PRASHERMedical Assistant