Nili Macias
Bullhead City,AZ
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Bartender
River Dog Grill
Bullhead City, AZ
03.2026 - Current
- Crafted cocktails and beverages to enhance customer satisfaction and overall experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Collaborated with kitchen staff to provide timely service during peak hours, improving workflow efficiency.
Server
Pirate Cove Marina
Needles, CA
03.2025 - 09.2025
- Managed multi-tasking in fast-paced environment, prioritizing orders and maintaining workflow efficiency.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Los Lagos Golf Course
Fort Mohave, AZ
09.2024 - 04.2025
- Crafted and served signature cocktails while ensuring exceptional customer satisfaction.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Maintained cleanliness and organization of bar area, complying with health and safety regulations.
- Trained new staff on beverage preparation techniques and customer service standards.
Bartender
The Neighborhood DWTN
Tucson, AZ
08.2023 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Craft Republic
Tucson, AZ
09.2022 - 08.2023
- Trained new team members on service protocols and menu knowledge, enhancing overall team performance.
- Monitored dining area cleanliness and organization, upholding health standards and creating welcoming atmosphere.
- Resolved customer inquiries and complaints promptly, contributing to increased patron loyalty and repeat business.
Server/ Drink Runner & Garnish
Saltgrass Steakhouse
Laughlin, NV
06.2020 - 08.2022
- Managed multiple tables simultaneously, ensuring timely and accurate order delivery.
- Collaborated with kitchen staff to enhance meal presentation and serve quality dishes.
- Resolved customer complaints swiftly, improving overall dining experience satisfaction.
- Maintained cleanliness and organization of dining area in compliance with health standards.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Mohave High School
01-2015
Hospitality Management AAS - undefined
Mohave Community College
01-2017
Skills
- Time Management
- Multi-tasking
- Communication Efficiency
- Memorization
- Leadership
- Team Player
- Guest engagement
Language
English
Spanish
Timeline
Bartender
River Dog Grill
03.2026 - Current
Server
Pirate Cove Marina
03.2025 - 09.2025
Bartender
Los Lagos Golf Course
09.2024 - 04.2025
Bartender
The Neighborhood DWTN
08.2023 - 07.2024
Server
Craft Republic
09.2022 - 08.2023
Server/ Drink Runner & Garnish
Saltgrass Steakhouse
06.2020 - 08.2022
Hospitality Management AAS - undefined
Mohave Community College
High School Diploma -
Mohave High School