Summary
Overview
Work History
Education
Certification
Timeline
Generic

Nilia Askins

Smyrna,GA

Summary

Compassionate Patient Care Technician diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CNA

Golden Home Services
Roswell, GA
03.2021 - 10.2024
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Used mobility devices to transport patients.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Patient Care Assistant

Grandma's Angels
Marietta, GA
03.2022 - 10.2022
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Used hospital-approved devices and techniques to transport and lift patients.

Scheduling Representative

pinnacle purpose
Hammond, LA
02.2019 - 01.2022
  • Developed systems for tracking patient appointment scheduling data.
  • Resolved customer inquiries in a timely manner.
  • Assisted with creating new policies related to scheduling procedures.
  • Utilized computer applications to manage daily tasks efficiently.
  • Performed administrative duties such as filing paperwork and faxing documents.
  • Utilized MS Office and Excel to analyze data and create spreadsheets.

Customer Service Representative

RaceTrac
Hammond, LA
06.2016 - 12.2019
  • Processed sales transactions to prevent long customer wait times.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

Certification - Patient Care Technician

Cumberland Medical
Marietta, GA
08.2022

Certification - Certified Nurse Assistant

Cumberland Medical Institute
Marietta, GA
04.2022

Phlebotomy Tech Certification - Phlebotomy

Cumberland Medical Institute
Marietta, GA

Certification

  • Certified Nursing Assistant (CNA)
  • Home Health Aide (HHA)
  • CPR License - 2022
  • BLS License - 2022
  • PCT License (Patient Care Technician)

Timeline

Patient Care Assistant

Grandma's Angels
03.2022 - 10.2022

CNA

Golden Home Services
03.2021 - 10.2024

Scheduling Representative

pinnacle purpose
02.2019 - 01.2022

Customer Service Representative

RaceTrac
06.2016 - 12.2019

Certification - Patient Care Technician

Cumberland Medical

Certification - Certified Nurse Assistant

Cumberland Medical Institute

Phlebotomy Tech Certification - Phlebotomy

Cumberland Medical Institute

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