Niloofar Shoraka

• Supervising children
• Assisting with lessons
• Monitoring behavior
• Supporting emotional development

• Scheduled patient appointments, answered incoming calls
• Collected payments from patients for services rendered.
• Verified insurance coverage for each patient visit.
• Prepared patient charts prior to each appointment.
• Performed routine laboratory tests

• Provides information and referral services on essential documents, immigration and citizenship, employment, housing, education, and useful information, as well as helpful support in starting their new life in Canada.
• Presenting settlement information sessions.
• Compiled monthly statistics detailing referral activity levels.
• Responded promptly to customer inquiries via phone or email.
• Assisted in the development of informational materials, including brochures and flyers.

• Sampling and analyzing all ingredients and final products.

Supervised and guided inspectors, technicians, and other staff.

• Trained staff on quality control principles, techniques, and processes.
• Prepared detailed reports on quality performance metrics for management review.
• Analyzed production data to identify trends and areas for improvement.
• Maintained records of test results, inspection findings, and corrective actions taken.