Nilovna Martinez
Summary
Accomplished Sales Supervisor with over a decade of experience in the beverage distribution industry. Adept at leading teams, resolving customer issues with poise, and implementing effective sales and marketing strategies. Proven track record of increasing customer base and driving revenue growth. Skilled in team mentoring, cash handling, task delegation, and sales operations management. Fluent in Spanish and proficient in Microsoft Office suite. Strong communication and organizational skills, with a commitment to continuous learning and professional development.
Overview
16
16
years of professional experience
Work History
Sales Supervisor
Manhattan Beer Distrs
02.2022 - 02.2024
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Developed and implemented sales strategies to increase customer base.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Promoted key products and features to customers to generate interest and drive revenue growth.
Momentum On Premise Supervisor
Manhattan Beer Distrs
11.2019 - 12.2022
- Execute & achieve district goals & objectives for volume sales & products distribution
- Maintain & develop targeted non-buy accounts list by customer & brand
- Work with supplier, MBD sales to secure new business
- Submit all financial reports to interdepartmental personnel on a timely basis
- Maintain budgetary guidelines effectively and efficiently.
Sales Representative
Manhattan Beer Distrs
12.2012 - 11.2019
- Maintain call frequency on all accounts for accurate customer order placement and distribution
- Achieve route goals and objectives for maximum volume sales and product distribution
- Maintain and develop targeted non-buy account list by customer and brand
- Effectively and consistently utilize the RAMP process to identify opportunities in accounts.
Credit Analyst
12.2011 - 12.2012
- Compiled and analyzed customer accounts to ensure all information is in system accurately
- Effectively communicate with other Manhattan Beer departments on outstanding receivables
- Responsible for timely communication of account receivable information to appropriate sales team for proper reporting, review and reconciliations
- Contacted and assisted customers for effective and efficient collection of outstanding account receivables to lower account receivables.
Accounts Receivable Adjustment Clerk
01.2010 - 12.2011
- Responsible for inputting adjustments into accounts receivable system
- Research adjustments to provide accurate reports for bank reconciliations
- Maintain accurate lists of all deposits, electronic fund transfers and deposit bags.
Cashier
Manhattan Beer Distrs
09.2007 - 01.2010
- Compute and record totals of transactions
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Keep periodic balance sheets of amounts and numbers of transactions.
Education
Bachelor of Science -
Universidad Tecnologica de Santiago (UTESA)
03-2006
Skills
- Microsoft Office: Word, Excel, Power Point, etc
- Fluent in Spanish
- Excellent Communication and Organizational Skills
- Wiling to learn and extend professionalism
- Able to demonstrate teamwork
- Team Leadership
- Cash Handling
- Task Delegation
Timeline
Sales Supervisor
Manhattan Beer Distrs
02.2022 - 02.2024
Momentum On Premise Supervisor
Manhattan Beer Distrs
11.2019 - 12.2022
Sales Representative
Manhattan Beer Distrs
12.2012 - 11.2019
Credit Analyst
12.2011 - 12.2012
Accounts Receivable Adjustment Clerk
01.2010 - 12.2011
Cashier
Manhattan Beer Distrs
09.2007 - 01.2010
Bachelor of Science -
Universidad Tecnologica de Santiago (UTESA)
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