Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline
Hi, I’m

Niloy Barman

Carteret
Niloy Barman

Summary

Dynamic leader with a proven track record at Amazon, adept in managing complex operations and resolving high-level inventory discrepancies. Skilled in both Yard Management Systems and fostering team collaboration, I significantly reduced ship failed moves/defects by 82.5%. Excel in time management and problem-solving, driving seamless warehouse operations and team efficiency.

Overview

7
years of professional experience

Work History

Amazon

ISS/CS Process Assistant EWR7
06.2024 - Current

Job overview

  • Managed and resolved tickets addressing product issues, customer complaints, and inventory discrepancies within tight deadlines.
  • Analyzed and resolved high-level problems with products to ensure product was in its proper status in inventory.
  • Collaborated with teams across all levels of the warehouse to communicate inventory updates, anomalies and required adjustment, fostering seamless operations.
  • Monitored and reconciled virtual inventory records by verifying physical placements, identifying discrepancies, and coordinating item movements to maintain accurate stock locations and minimize errors.

Amazon

Inbound and Outbound Process Assistant EWR7
01.2022 - 06.2024

Job overview

  • Supported daily management of department duties, including allocating labor, leading meetings, assigning job duties and communicating with internal and external suppliers.
  • In charge of monitoring and unloading average 250k–300k inbound inventories for the site on a weekly basis.
  • Monitors, maintains, and resolves the quality control for all freight that is received.
  • Troubleshoot problems with equipment, devices, or products.
  • Driven metrics for outbound quality, the site's ship failed moves/defects count decreased by 82.5% since site launch.
  • Assists and coaches associates on standard procedures, quality, and everyday operations.
  • Trains associates and verify that they understand standard operating procedures.
  • Ensure standardize CPT for any incoming or departing loads to avoid misses.
  • Departing with an average of 35k CRETS processed items to their destination site, with a goal of completing 570 DA every shift.
  • Identities and addresses safety hazards, and coach associates in safety initiatives.
  • Developed and trained 2 AMs, 4 PAs, and 3 T1 AAs on inbound and outbound metrics, processes, and productivity.
  • Perform other tasks as assigned by any other leadership.

Amazon

FC Associates/Process Guide EWR7
03.2021 - 01.2022

Job overview

  • Troubleshoot and resolve problems that an associate encounters with Inventory;including printing ASIN labels and damage out products.
  • Reading Kiva metrics to coach associates on rate expectations. Closely monitored all associates to ensure that all safety procedures are being applied.
  • Provided feedback to associates to both negative and positive in a manner that is respected.
  • Alerted supervisors and co worker's of hazard and other issues for quick resolutions

Dunkin' Donuts

Shift Manager
10.2017 - 12.2021

Job overview

  • Managed daily cash intake by counting out registers and tabulating prots.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coached employees on interactions with customers to drive exceptional service

Education

Bishwamberpur Model High School,
Sunamganj,Sylhet,Bangladesh

High School Diploma
03-2017

University Overview

Skills

  • Excellent time management
  • Yard management system (YMS)
  • Inbound and outbound management console (SSP)
  • Dock Master and freight management console (FMC)
  • Amazon leadership training
  • Amazon QuickSight
  • Microsoft office 365
  • Skilled multi-tasker
  • Proficient in problem solving in high stress scenarios

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hours401k matchStock Options / Equity / Profit SharingPaid time offPaid sick leave4-day work weekTeam Building / Company RetreatsPersonal development programsHealthcare benefitsWork from home option
Availability
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Timeline

ISS/CS Process Assistant EWR7
Amazon
06.2024 - Current
Inbound and Outbound Process Assistant EWR7
Amazon
01.2022 - 06.2024
FC Associates/Process Guide EWR7
Amazon
03.2021 - 01.2022
Shift Manager
Dunkin' Donuts
10.2017 - 12.2021
Bishwamberpur Model High School,
High School Diploma

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Niloy Barman