Nilsa Mercado
Miramar,FL
Summary
To obtain a position combining my experience and potential in a professional working atmosphere for the growth of the agency and opportunity for advancement. Trustworthy, dependable, proactive problem solver willing to go above and beyond the call of duty.
Overview
17
17
years of professional experience
Work History
Police Lieutenant
City of Doral Police Department
Doral, Florida
07.2024 - Current
- Manages and supervises a team of officers, ensuring proper execution of duties, develops and oversees daily operational plans and police activities.
- Mentors and trains officers, enhancing their skills, and ensuring compliance with procedures, coordinates and leads responses to significant incidents and emergencies.
- Handles reports, paperwork, and ensures proper documentation of police activities, manages and allocates resources effectively, such as personnel and equipment, Enforces department policies and ensures adherence to legal standards.
Property and Evidence Sergeant
City of Doral Police Department
Doral, FL
06.2023 - 07.2024
- Monitors and manages inventory levels; and coordinates the transfer, release and disposal of evidence including misdemeanor and felony narcotics.
- Complete proper and adequate memorandums for the chain of command to dispose or purge property and evidence, responsible for directing more traditional inventory and warehousing functions.
- Utilizes a computerized inventory management system; utilizing state of the art inventory storage techniques.
General Investigations Section Sergeant
City of Doral Police Department
Doral, FL
07.2018 - 06.2023
- Crime Suppression Team (CST) -(July 2018-November 2019) Supervised a proactive unit to solve cases involving persons and property crimes. Deputized with C13 (HSI)
- General Investigations Unit (GIU)- (November 2019 to April 2021) Supervised detectives with a successful closure rates.
- Real Time Operation Center (RTOC) and Crime Scene Investigators (CSI)- (April 2021 to December 2021) Successfully converted to the NIBRS/FIBRS reporting system (1st agency in Miami Dade County).
- General Investigations Unit (GIU) -(December 2021 to Current) Supervise a team of detectives who proactively solve persons and property crimes.
- Miami SAO Human Trafficking Task Force Sergeant Detective -Sex Crimes and Labor Laws.
Uniform Patrol Sergeant
City of Doral Police Department
Doral, FL
08.2017 - 07.2018
- Review reports to ensure adherence to legal requirements.
- Prepare work schedules and assign duties to subordinates.
- Inform subordinates of changes in regulations and policies, implications of new or amended law, and new techniques of police work, inspect vehicles, uniforms, and ensure that all equipment is up to standards.
- Field Training Sergeant (FTS) and Acted in the capacity of Lieutenant when needed.
Administrative Division Sergeant
City of Doral Police Department
Doral, FL
05.2015 - 08.2017
- Fleet: Managed the budget for fleet maintenance, scheduled vehicle services, approved outfitting of new fleet vehicles.
- Off-Duties: Managed the off duty coordinator and billed vendors for services
- Alarms Unit: made sure residents and businesses were billed, approved letters for renewals.
- Events: created operation plans and after action plans for major events within the City of Doral.
- Training: Assisted with the review of DOR's and evaluated officers moving to the next phase of FTO. Monthly Taser downloads was conducted; as well quarterly AED downloads.
- Report Review: Managed and reviewed court ordered expungement and monitored report requests by City Clerk or patrons.
Police Officer, Uniformed Road Patrol
City of Doral Police Department
Doral, FL
01.2010 - 05.2015
- Provide public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.
- Issue Citations or warnings to violators of motor vehicle, enforce traffic law. Also testify in court traffic and criminal, render Aid to accident victims and other persons with physical injuries. Field Training Officer (FTO).
Police Service Aide
City of Doral Police Department
Doral, FL
03.2008 - 01.2010
- Write reports for traffic crashes, incidents and criminal respond to non in progress calls, photograph scenes and process scenes for latents.
- Interview witnesses, victims, and involved parties in any incidents.
Education
High School Diploma -
Miami Springs Senior High School
Miami Springs, FL06.1993
Some College (No Degree) - Criminal Justice
Miami Dade College
Miami, FLSkills
- Supervision & Leadership, Team Building, Problem Resolution
- Fluent in Spanish
- Training & Developmen, Planning & Organizing
- Reliable & Trustworthy, Good Work Ethic, Friendly, Positive Attitude, People Skills
Training
- First Line Supervision , Women's Leadership Institute, FEMA IS-00100, Response to Active Shooters Supervisors Course, Strategic Communication for Women in Law Enforcement, Field Training Officer/Sergeant Course, Fundamentals of Criminal Intelligence (LSU), Auto Theft Symposium, Introduction to General Investigations, Narcotics and Drugs Investigation, Crisis Response & Management, Evidence Management, Advanced Investigative Techniques of Human Trafficking, RPO Preparation and Procedures Training, Bicycle Certified
Timeline
Police Lieutenant
City of Doral Police Department
07.2024 - Current
Property and Evidence Sergeant
City of Doral Police Department
06.2023 - 07.2024
General Investigations Section Sergeant
City of Doral Police Department
07.2018 - 06.2023
Uniform Patrol Sergeant
City of Doral Police Department
08.2017 - 07.2018
Administrative Division Sergeant
City of Doral Police Department
05.2015 - 08.2017
Police Officer, Uniformed Road Patrol
City of Doral Police Department
01.2010 - 05.2015
Police Service Aide
City of Doral Police Department
03.2008 - 01.2010
High School Diploma -
Miami Springs Senior High School
Some College (No Degree) - Criminal Justice
Miami Dade College
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