NILSON MEJIA
New York,NY
Summary
Focused, analytical and quick-thinking financial hobby and profession with the skills and ability to comprehend, translate, and act upon market fundamentals. Performing autonomously in a fast-paced, high-pressure environment and developing trade concepts and strategies that minimize risk. Technical Analysis Customer-focused Retail Associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations and committed to executing sales, service, and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Representative / Retail Assistant Manager
T-Mobile
10.2022 - 07.2024
- Provided outstanding customer service, creating a friendly environment
- Maintained awareness of promotions and advertisements
- Handled transactions and managed cash register operations
- Built long-term customer relationships based on product expertise
- Educated customers on wireless devices and features
- Managed store displays and merchandising to drive sales
- Upsold accessories and warranties to enhance customer experience
- Ensured store cleanliness and security protocols
- Managed store opening and closing procedures, including cash drawer balancing and device inventory.
Education
Some College (No Degree) - Finances
Bronx Community College
Skills
- Bilingual in English and Spanish
- Knowledgeable in networking cable standards, corporate data systems, and inventory/help desk systems
- Customer Care skills
- Cash Handling and budgeting
- Analyzing and Balancing customers financial needs
- Solutions and results oriented
- Upselling strategies
- Product Sales
- Money Handling
- Sales expertise
- Conflict Resolution
Certification
Certified Funded Trader, Prop Firm: Topstep
References
References available upon request.
Timeline
Retail Sales Representative / Retail Assistant Manager
T-Mobile
10.2022 - 07.2024
Some College (No Degree) - Finances
Bronx Community College
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