Summary
Overview
Work History
Education
Skills
Certification
TECHNOLOGY ECPERIENCE
Timeline
Generic

Nilufar Abdukhamitova

Pittsburgh,Pennsylvania

Summary

Professional Summary

  • Salesforce Administration: Proficiency in managing user accounts, profiles, and permissions, creating custom objects and fields, designing workflows, and configuring reports and dashboards Successfully
  • Salesforce Configuration: Experience in customizing Salesforce CRM modules such as Sales Cloud, Service Cloud, and Marketing Cloud, including setting up automation rules, email templates, lead assignment rules, and web-to-lead forms.
  • Salesforce Development: Apex Class, test class, and Visualforce, ability to create triggers, classes, and REST API & SOAP API Integration.
  • Salesforce Process Automation: Working Workflow Rules, Process Builder, Approval Processes, Flow Automation, Record Trigger Flow, and Process Optimization.
  • Data Management: Expertise in data import/export, data cleansing, and data validation using Salesforce Data Loader and Dataloader.Io data integration tools. Proficiency in data migration and integration between Salesforce and salesforce Zapier and LinkedIn.
  • Salesforce Lightning: Salesforce Lightning Experience, including creating Lightning components, configuring Lightning pages working on Aura Component.
  • Salesforce Reporting and Analytics: Ability to create custom reports and dashboards to track and analyze sales performance, campaign effectiveness, and customer service metrics.
  • Salesforce Integration: Knowledge of integrating Salesforce with other third-party systems such as REST API and SOA P API, Web to Lead Form DocuSign and Email to Case.

Overview

3
3
years of professional experience
1
1
Certification

Work History

BleuCRM Salesforce Developer

07.2020 - Current
  • Providing Salesforce Support in Profiles and Administrative permissions to grant/deny users access to platform features
  • Created customized dashboards team members to keep track, users’ assignment in different territories, user permissions
  • Implemented pick lists, filed dependencies, lookups, master-detail relationships, validation, and formula fields to the custom objects
  • Customized Salesforce Core functionality using Custom Objects, Fields, Page Layouts, Validations, Record Types, Role, Profile, Process Builders, Email Alerts, Sharing Settings, Case Management etc
  • Part of the CRM customization/development team in different roles including Salesforce Administrator and Integration specialist
  • Salesforce data management using Salesforce Data loader for schedule data load, dataloader.io
  • Worked on different Salesforce Projects as Junior developer | Salesforce Consultant with Team
  • Translate business and marketing challenges into well-designed solutions
  • Understand the ins and outs of complex technology environments and know how to optimize solutions for efficiency and simplicity Managed the fast-paced queues of support/project requests from sales, customer communities, finance, human resources, development, and IT end-users, driving all issues to resolution with a strong focus on customer satisfaction
  • Designing and developing custom solutions using Apex Trigger, Visualforce, jQuery, Process Flows etc
  • To meet ad-hoc customer needs
  • Customized Accounts, Contacts, Opportunities as per customer requirements using Record Types, Page layouts, Sharing Setting Roles, Profile, Sharing Settings, created Reports and Dashboard
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
  • Salesforce Certified Service Worked on custom objects, application, and custom report type
  • Dealt with queues, groups and Cloud created assignment rules email alerts and templates for case management.

Education

Accounting

Vocational College of Almalik
Uzbekiston
05.2012

Skills

  • Salesforce: Sales Cloud, Experience and Service Cloud
  • Skilled in process automation and system configuration
  • Salesforce Support in Validation Rules, fields, Objects, Page layouts, Record Types, Roles, Profiles, Permissions, Sharing Settings, Reports, Dashboards
  • Territory Assignment, Public
  • Groups, Queues, Apex triggers, Visualforce Pages, Lightning Web Component etc
  • Salesforce Lightning framework
  • Apex Triggers, Lightning Web Components and Apex
  • Record Trigger Flow, and Process Optimization

Certification

Salesforce Certified Administrator

Salesforce Certified Advanced Administrator

Salesforce Certified App builder

Salesforce Certified Developer1

Salesforce Certified Developer2

TECHNOLOGY ECPERIENCE

 

  • Salesforce.com Developer & Consultant
  • Flows, Reports, Dashboard
  • LWC / Aura / Apex
  • JIRA, Slack
  • Test class, Apex Class, Trigger
  • ▪ Sales Cloud, Service Cloud, Experience cloud, Health Cloud.
  • ▪ Asynchronous Apex, REST API (Integration) LWC. Flows.

Process Automation  

  • REST API and SOAP API, Web to

Lead Form DocuSign and Email to  

Case  

  • Data Management, Salesforce

Development, Salesforce  

Lightning  

Timeline

BleuCRM Salesforce Developer

07.2020 - Current

Accounting

Vocational College of Almalik

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Nilufar Abdukhamitova