Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivered goods and products to customer on time and in excellent condition.
Kept detailed mileage and fuel reports to track overall fuel costs.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Supervisor
Collision Auto Repair Specialist
08.2010 - 06.2016
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Conducted routine inspections to check quality and compliance with established specifications.
Collected, arranged, and input information into database system.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Auto Sales Associate
Kashan Auto
09.2001 - 01.2010
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Negotiated purchase prices and explained sales, warranty, and optional products.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Developed successful sales strategies to maximize customer satisfaction and profit.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Responded to customer enquiries via telephone and email.
Prepared purchased vehicles and completed final delivery checks.
Met customers on lot and in showroom to discuss available vehicles and options.
Provided exceptional services and pleasant shopping experiences to retail customers.