Nimai Fajardo
Coral Springs,FL
Summary
Dynamic leader with proven expertise in materials management and customer service, honed at WaterSaver Faucet and 4th Generation Organic Market. Excelled in training teams, optimizing workflows, and enhancing customer satisfaction. Skilled in safety compliance and adept at numbers, significantly improving operational efficiency.
Overview
9
9
years of professional experience
Work History
Warehouse Lead
WaterSaver Faucet
01.2023 - 08.2024
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Received new stock and input values into computer system.
- Transported merchandise pallets to move in warehouse.
- Recorded daily activities for inventory control.
Shift Manager
4th Generation Organic Market
07.2015 - 07.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Set up new sales displays each week with fresh merchandise.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
J.P. Taravella High School
Coral Springs, FL06-2017
Skills
- Safety and compliance
- Excellent with numbers
- Paperwork verification
- Materials management experience
- Customer service focus
Timeline
Warehouse Lead
WaterSaver Faucet
01.2023 - 08.2024
Shift Manager
4th Generation Organic Market
07.2015 - 07.2022
High School Diploma -
J.P. Taravella High School
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