
Dedicated and versatile professional with extensive experience in security, guest relations, and hospitality, including service to high-profile guests. Expert at managing operations, ensuring safety protocols, and maintaining records proficiently.
Provided detailed information about historical royal artifacts, including dates and context for each exhibit.
• Conducted guided tours for both national and international tourists, offering engaging historical narratives and insights.
• Managed the display of royal possessions to ensure a memorable and educational experience for all visitors.
• Prepared and served personalized specialty coffees, including cappuccinos, for visiting Sheikhs and VIP guests.
• Brewed and served traditional Gahwa, maintaining the highest standards of hospitality and protocol.
• Provided exceptional, discreet service in a private royal residence setting, catering to the specific preferences of high-profile individuals.
• Coordinated coffee and beverage orders during high-profile meetings and gatherings, managing staff and ensuring timely service according to protocols.
Customer service excellence
Multitasking in high-pressure environments
Guest relations and communication
Security and access control procedures
Barista and coffee preparation expertise
Conflict resolution and problem-solving
Proficiency in Microsoft Excel for data entry and record-keeping