Nimra Hamid
Plano,USA
Summary
Seeking a challenging engineering position that allows me to apply my technical expertise to solve complex problems and contribute to the development of cutting-edge technologies.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Ramada by Wyndham DFW Airport Hotel
Irving, Texas
10.2023 - Current
- Welcomed and checked-in guests providing clear directions to their rooms and ensuring a smooth and friendly transition into their stay
- Facilitated training for new front desk colleagues, guiding them through check-in procedures and enhancing their customer service skills to ensure a seamless guest experience
- Proactively ensured guest satisfaction throughout their stay by addressing and resolving any concerns promptly and effectively
Sales Associate
Nordstrom Rack
Plano, Texas
05.2022 - 08.2022
- Provided support to customers by facilitating returns and expediting the checkout process
- Assisted colleagues in handling challenging customer interactions, contributing to a positive shopping experience
- Maintained a tidy sales floor, ensuring a clean and organized appearance for an enhanced customer environment
Receptionist
PH Technical Labs
Plano, Texas
01.2022 - 03.2022
- Served as a receptionist, adeptly managing incoming phone calls and addressing customer inquiries
- Administered customer accounts, ensuring accurate and up-to-date information
- Facilitated the shipment progress for online sales, optimizing efficiency in product delivery
Education
Associate of Science - General Studies
Collin Community College
Texas12.2024
Diploma -
Plano West Senior High School
Texas05.2021
Skills
- JAVA
- C
- Microsoft Word
- Excel
- Adobe Photoshop
- MS Powerpoint
- Computer skills
- Analytical thinking
- Friendly, positive attitude
Community Service
- Huffman Elementary School, Plano ISD, 09/01/18, 11/01/18, Supervised elementary students., Collaborated with the lead teacher., Implemented strategies to enhance classroom dynamics.
- Frisco ISD, Cultural Arts Celebration, 11/01/18, 3, Greeted families warmly., Engaged with attendees to share knowledge., Acted as an ambassador.
Languages
- Fluent in English
- Urdu
- Hindi
Leadership Experience
Treasurer, AVID club, Oversaw all financial aspects of fundraising and events, managed budgeting and financial transactions, motivated and guided younger students.
Timeline
Front Desk Receptionist
Ramada by Wyndham DFW Airport Hotel
10.2023 - Current
Sales Associate
Nordstrom Rack
05.2022 - 08.2022
Receptionist
PH Technical Labs
01.2022 - 03.2022
Associate of Science - General Studies
Collin Community College
Diploma -
Plano West Senior High School
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