Nimra Patoli
Chicago,IL
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an on-campus position. Ready to help the University achieve its goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Experience Consultant-SCM
Maersk Line
07.2022 - 08.2024
- Enhanced client satisfaction such as Puma, Levi's, and Auchan by delivering customized consulting services tailored to their shipping needs
- Utilized specialized software such as IBM, MODS, SAP, and GCSS to capture and process data and assemble reports to share insights with shippers, carriers & customers
- Reduced lead times for shipment deliveries with effective supplier communication and negotiation strategies via email, telephone & face-to-face outreach
- Developed training programs for vendors to learn & use software skills and knowledge, contributing to strong collaboration throughout supply chain stream.
International Technical Recruiter
Square BPM Inc
06.2021 - 07.2022
- Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process for positions like Full Stack Developer and Java Developer.
- Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software, mainly SAP FieldGlass
- Crafted detailed technical job descriptions in collaboration with technical teams to accurately reflect role requirements and attract suitable applicants.
People & Customer Manager
BEW
05.2020 - 06.2021
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
- Negotiated contracts with vendors to ensure maximum benefits for our customers while balancing company profitability.
Education
Master of Science - Supply Chain Management And Operations
University of Illinois At Chicago
Chicago, IL12.2025
Bachelor of Science - Accounting, Management And Law
Institute of Business Management
Pakistan05.2020
Skills
- Strategic Thinking
- Team Leadership and Collaboration
- Problem-Solving Aptitude
- Time Management
- Multitasking Abilities
- Excellent Communication & Organization skills
- Microsoft Office, SAP ERP, SQL
- Event Logistics & Manageement
Accomplishments
- Led Women's Awareness Campaigns in underdeveloped areas of Sindh, Pakistan, which reduced domestic violence by 7%
- Ran educational campaigns in outskirts of Karachi city to encourage young individuals for education, resulting in a sharp increase in primary school-enrollment
Certification
- Google Data Analytics, Google
- Operational Analytics, University of Pennsylvania
- SAP/ERP Systems, Institute of Business Administration, Karachi
Timeline
Customer Experience Consultant-SCM
Maersk Line
07.2022 - 08.2024
International Technical Recruiter
Square BPM Inc
06.2021 - 07.2022
People & Customer Manager
BEW
05.2020 - 06.2021
Master of Science - Supply Chain Management And Operations
University of Illinois At Chicago
Bachelor of Science - Accounting, Management And Law
Institute of Business Management
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