Summary
Overview
Work History
Education
Skills
Personal Interests & Other Positions of Responsiblity
Languages
Timeline
Generic
Nimrat Grewal

Nimrat Grewal

Elk Grove,CA

Summary

Results-oriented professional with a proven track record of driving sales growth, optimizing operational processes, and implementing strategic initiatives to enhance profitability. Experienced in team leadership, market analysis, and customer relationship management. Seeking a Business Analyst role to leverage analytical skills and business acumen in identifying opportunities for business improvement and driving organizational success.

Overview

4
4
years of professional experience

Work History

Team Lead

Walmart
01.2022 - 03.2024
  • Directed team of 5+ associates across multiple departments, achieving 5% monthly sales increase and improving inventory management efficiency.
  • Initiated and executed profitability improvement strategies, resulting in 30% increase in profitability.
  • Trained and supervised development of 7+ new associates, ensuring adherence to company standards and policies.
  • Implemented loss prevention measures, saving over $5000 in potential shrink by investigating department loss reports weekly.
  • Analyzed market trends and customer behavior to identify business opportunities, leading to 30% increase in digital KPI metrics.
  • Developed and executed strategic plans, contributing to 10% increase in overall sales.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Managed schedules, accepted time off requests, and found coverage for short shifts.
  • Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions.

Sales Associate

Walmart
02.2021 - 12.2021
  • Acquired expertise in major departments within 3 months of joining.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
  • Managed returns, exchanges and refunds in accordance with store policy.

Technician

Pegatron
05.2020 - 02.2021
  • Cross-trained 5+ employees in quality monitoring, resulting in improved product quality and 5% decrease in unit failure rate.
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Monitored production performance and collaborated with customers to resolve issues, ensuring seamless experience.
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.
  • Optimized system performance through thorough testing, analysis, and adjustments as needed.

Full Time Operations Intern

Credence Medicure Corporation
06.2019 - 08.2019
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers
  • Assessed and targeted customer needs to cultivate productive relationships in medical concierge services and medico-legal guidance
  • Investigated markets to determine areas of opportunity
  • Maintained detailed records of all projects, ensuring timely completion and adherence to established guidelines.
  • Assisted in preparation of reports highlighting operational successes and areas requiring further attention or improvement.
  • Conducted thorough analyses of business operations, identifying areas for improvement and optimization.
  • Promoted positive work environment by being proactive in addressing concerns, offering assistance, and maintaining open lines of communication with colleagues.
  • Supported operations team with resource allocation and utilization for optimal expense control.

Education

MBA -

Arizona State University
Tempe, AZ
08.2026

Bachelor of Science -

Panjab University
Chandigarh, India
05.2019

Math X402 (Math For Management) - Business Math

University of California- Berkeley (Extension)
Online
2024

Business Foundations Specialization With Capstone -

University of Pennsylvania- Coursera
Online
2019

Skills

  • Data Analysis
  • Market Research
  • Strategic Planning
  • Team Leadership
  • Sales Optimization
  • Inventory Management
  • Business Development
  • Customer Relationship Management
  • Process Improvement
  • Problem-solving
  • Performance monitoring
  • Production Monitoring
  • Schedule Management
  • Complaint resolution
  • Operations Management
  • Resource Allocation

Personal Interests & Other Positions of Responsiblity

  • Volunteering: Animal Shelter volunteer and foster parent

Animal shelter volunteer- assist with feeding, grooming, and exercising animals,cleaning kennels and cages, assist potential adopters find best match according to their lifestyle by providing information on animal behavior and care requirements, teach basic obedience commands to help animals become more adoptable, work closely with shelter staff and fellow volunteers to ensure that daily shelter activities are carried out in prompt manner

Animal foster parent- assist with animal's behavioral needs including dietary and exercise requirements, identify and address challenges such as behavior problems, advocate for animal welfare and promote adoptable animals on social media

  • Athletics: Martial Arts Student

Shou Shu and Brazilian Jiu Jitsu student.

  • Skincare and Makeup DIY Creator

Created DIY skincare and makeup products, such as custom blushes and lipsticks using at-home ingredients, such as aloe vera gel, and non-toxic crayons.

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Team Lead

Walmart
01.2022 - 03.2024

Sales Associate

Walmart
02.2021 - 12.2021

Technician

Pegatron
05.2020 - 02.2021

Full Time Operations Intern

Credence Medicure Corporation
06.2019 - 08.2019

MBA -

Arizona State University

Bachelor of Science -

Panjab University

Math X402 (Math For Management) - Business Math

University of California- Berkeley (Extension)

Business Foundations Specialization With Capstone -

University of Pennsylvania- Coursera

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Nimrat Grewal