Oreana Cardenas
Elk Grove,CA
Summary
Driven, highly organized with a proven track record of exceptional customer service in fast-paced retail environments. Excellent communication and problem-solving skills. Team-oriented, as well as the ability to work independently. Willing to relocate: Anywhere. Authorized to work in the US for any employer
Driven by a background in leading teams within a fast-paced environment, with a focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into a new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in a dynamic and results-oriented setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Middle School After School Team Leader
The Center
12.2025 - Current
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Introduced creative learning strategies that catered to diverse learner needs, enhancing overall educational experience.
- Supported the development of organizational skills, time management techniques, and study habits among students.
- Fostered a comfortable learning environment conducive to active participation and open communication.
After School Tutor
The California Teaching Fellows
08.2025 - 12.2025
- Developed and implemented engaging curriculum for after-school programs, incorporating a variety of educational activities and games
- Provided individualized support to students, helping them with homework assignments and reinforcing key concepts in various subjects
- Facilitated group discussions and led interactive learning sessions to promote critical thinking skills and encourage student participation
- Created a safe and inclusive environment for students, ensuring their well-being during program hours
- Organized study groups, fostering peer collaboration and mutual support among students.
- Implemented effective behavior management techniques to maintain a positive learning environment.
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
Cashier
Target
10.2024 - 08.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
Team Member
Cinnabon
09.2023 - 08.2024
- Responsible for providing friendly, exceptional, and efficient customer service. Manage customer relations; process cash/debit transactions; roll/bake pastries; oversee store operations.
Intern
Alameda Pediatric Dentistry
06.2023 - 07.2023
- Check-in/seated patients and assisted with general questions. Chairside assistance. Knowledge of Occupational Safety & Health Administration (OSHA) and Health Insurance Portability and Accountability Act (HIPAA) protocols.
- Restocked dental equipment.
Retail Associate
Raging Waters
05.2022 - 09.2022
- Opened/closed gift shops and cabana areas. Delivered exceptional customer service to guests, including responding to general inquiries and complaints. Simultaneously served up to seven (7) cabanas with large parties. Maintained a clean, organized, and well-stocked store.
Education
College - Biology
Sacramento City College
Sacramento, CA12-2029
High school diploma -
Monterey Trail High School
Elk Grove, CA05.2025
Skills
- Specialized in beverage crafting
- Educational facilitation
- Customer service
- Attention to detail
- Time management
- Food safety
- Tutoring
- Communication skills
- Problem-solving
- Serving
- Restaurant experience
- Sales
Certification
- Food Handler Certification
- Driver's License
- Food Safety Certification
- ServSafe
Timeline
Middle School After School Team Leader
The Center
12.2025 - Current
After School Tutor
The California Teaching Fellows
08.2025 - 12.2025
Cashier
Target
10.2024 - 08.2025
Team Member
Cinnabon
09.2023 - 08.2024
Intern
Alameda Pediatric Dentistry
06.2023 - 07.2023
Retail Associate
Raging Waters
05.2022 - 09.2022
College - Biology
Sacramento City College
High school diploma -
Monterey Trail High School