Ashley Velasquez
Denton,TX
Summary
Dynamic customer-oriented professional with over four years of experience in the hospitality sector, specializing in exceptional service and proficient cash handling. Proven ability to thrive in fast-paced, high-volume environments while consistently upholding a commitment to friendly and respectful service. Certified in Food Handling and TABC, demonstrating strong dedication to safety and compliance standards. Recognized for fostering teamwork and enhancing operational efficiency, significantly contributing to a positive guest experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Cashier
El Taco H
Denton, TX
08.2023 - 02.2024
- Delivered prompt and friendly service in a busy, fast-paced restaurant environment, ensuring guest satisfaction during peak hours.
- Managed cash register operations, processed orders accurately, and handled money transactions with attention to detail.
- Collaborated with team members to maintain smooth service flow and support coworkers during high-volume periods.
- Maintained a clean and organized work area, demonstrating pride in a job well done and commitment to food safety standards.
Barista
Starbucks
Dallas, TX
03.2022 - 08.2023
- Prepared and served a wide variety of beverages with consistent quality and attention to customer preferences.
- Provided excellent customer service in a fast-paced environment, ensuring guests felt welcome and valued.
- Demonstrated strong memory and efficiency during busy morning rushes, maintaining composure under pressure.
- Supported coworkers by assisting with tasks and maintaining a positive, team-oriented atmosphere.
Shop Worker
SNO-SHAVED ICE
Dallas, TX
01.2020 - 12.2021
- Performed multiple shop duties including organizing materials, preparing desserts, and maintaining cleanliness in a busy environment.
- Provided friendly and efficient customer service, handling orders and addressing guest needs promptly.
- Operated large kitchen machinery safely and effectively as part of daily operations.
- Supported team members by assisting with various tasks to ensure smooth workflow.
Waiter
VESTALS CATERING
Dallas, TX
01.2019 - 12.2020
- Served guests at events, ensuring a welcoming and approachable presence throughout service.
- Worked collaboratively with coworkers to organize tasks and roles for efficient event execution.
- Communicated effectively with team members to deliver high-quality service in a group setting.
- Adapted to fast-paced environments, maintaining professionalism and positive guest interactions.
Education
Business Certificate -
Dallas College
Dallas, TX05-2023
High School Diploma -
Hillcrest High School
Dallas, TX05-2023
Skills
- Customer engagement
- Customer service
- Cash transaction processing
- Food safety compliance
- Hospitality industry background
- Customer service expertise
- Effective time management
- Strong verbal communication
- Point of sale operation
- Food service management
- Event catering
- Specialized in beverage crafting
- Retail transaction processing
- Efficient service delivery in food establishments
- Collaborative teamwork
Certification
- TABC Certified
- Food Handler Certification
Languages
Spanish
Native or Bilingual
Timeline
Server/Cashier
El Taco H
08.2023 - 02.2024
Barista
Starbucks
03.2022 - 08.2023
Shop Worker
SNO-SHAVED ICE
01.2020 - 12.2021
Waiter
VESTALS CATERING
01.2019 - 12.2020
Business Certificate -
Dallas College
High School Diploma -
Hillcrest High School