Nina Bagley

• Main goal is to ensure effective operation of Perinatal Center, allowing clinical providers to focus on direct patient care.
• Specific areas of responsibility include directing and coordinating staff in management of appointment scheduling, patient records oversight (paper and electronic), office supply inventory, equipment needs and maintenance, supply and equipment contract negotiations, departmental budgeting, patient billing and payroll processes, enhancement of the patient experience, regulatory compliance and risk management (including work safety and HIPAA training), and overall EHR performance.
• Success is achieved through effective staff recruitment-training-evaluation-team building, ongoing measurement and improvement of patient satisfaction, and overall monitoring-compliance of workplace safety and risk management regulations.

• General responsibilities include fielding phone calls, coordinating meetings (scheduling, room reservations, catering, minutes, etc.), communicating through mail and fax, managing database and filing systems
• Patent specific responsibilities include EHR-EPIC patient registration, office visit and surgery appointment scheduling and follow up, insurance authorization and coverage verification, patient and insurance claims billing, and patient checkout process (including assistance with scheduling of follow up ancillary services and prescription filling).

• Manage unit secretarial staff within 9 units of a 412 bed facility; involves hiring, training, evaluating and rewarding staff. Requires effective communication skills to meet the needs of the Nurse Managers and clinical staff throughout the facility.
• Responsibilities include management of chart access (internal and external), chart documentation, archival and destruction policies, support for patient billing services (ICD 10 coding, data collection to determine appropriate levels of resident care, and entering MDS information into EHR system), assisting resident families complete of facility required documentation, conducting and reporting on QA audits (Keypro and Delmarva), conduct administrative rounds, and contributing to interim and annual state survey preparation, and departmental budget.

Responsibilities include:

• Coordination of chart access (internal and external), chart documentation, archival and destruction policies of chart documentation, completion of outside and inside chart request, completion of chart audits, obtaining required chart authorizations, and management of medical records requests.
• Management of all unit secretarial staff to include hiring, training, evaluating and rewarding staff, including communication system and supply inventory processes
• Touring families, assisting families with admission process completion.
• Assisting MDS Coordinator with data entry and reconciliation with Delmarva quarterly audits.

• Responsibilities include, coordination of all chart documentation maintenance and destruction, internal and external chart request, chart audits, required authorizations, and payment for release of medical records.

• Responsibilities include, coordination of all chart documentation maintenance and destruction, internal and external chart request, chart audits, required authorizations, and payment for release of medical records.