Performance-driven Vice President with 20+ years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Vice President Payment Services
First Commonwealth Federal Credit Union
Allentown, PA
06.2008 - Current
Identified opportunities to improve business process flows and overall departmental productivity.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Established performance goals for department and provided methods for reaching milestones.
Increased company growth through collaboration with sales and marketing departments.
Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Created and made appropriate documentation for annual budgets and senior leadership goals.
Identified and solved issues with production, workforce and material sourcing to drive business objectives.
Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
Led operational team in creation, roll out and management of new product lines.
Initiated on-time, under-budget project management to optimize performance.
Evaluated product development strategies and prepared alternative approaches to exceed goals.
Spearheaded multiple third-party contract negotiations to obtain favorable pricing.
Identified plans and resources required to meet project goals and objectives.
Achieved project deadlines by coordinating with contractors to manage performance.
Developed and initiated projects, managed costs, and monitored performance.
Fostered relationships with vendors to promote positive working relationships.
AVP Electronic Banking
KNBT
Bethlehem, PA
02.2001 - 04.2008
Complied with established internal controls and policies.
Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
MBA - Project Management
DeSales University
Center Valley, PA
Bachelor of Arts - Management/Management of Information Technology
DeSales University
Center Valley, PA
05.2016
Skills
Effective Communicator
Policy Development
Judgement and Decision Making
Budget Planning
Complex Problem Solving
Change and Growth Management
Leadership and People Development
Portfolio Management
Relationship and Team Building
Cross-Functional Collaboration
Thrive Under Pressure
Mergers and Acquisitions
Contract Negotiation
Project Oversight
Analytical and Critical Thinker
Process Improvement
Certification
Lean Six Sigma Green Belt
VISA Payments Management Lab
Accredited ACH Professional
Timeline
Vice President Payment Services
First Commonwealth Federal Credit Union
06.2008 - Current
AVP Electronic Banking
KNBT
02.2001 - 04.2008
MBA - Project Management
DeSales University
Bachelor of Arts - Management/Management of Information Technology
DeSales University
Similar Profiles
Justin Choate, CUCMEJustin Choate, CUCME
Corporate Communications Manager at First Commonwealth Federal Credit UnionCorporate Communications Manager at First Commonwealth Federal Credit Union
Member Experience Associate at First Commonwealth Federal Credit Union (Remote)Member Experience Associate at First Commonwealth Federal Credit Union (Remote)