Nina Booker
Collierville,TN
Summary
Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in Cybersecurity.
Overview
5
5
years of professional experience
Work History
HR Executive Administrative Assistant
Summerfield and Associate Inc.
2023.10 - Current
- Partnered with managers to identify operational issues and implemented process improvements to enhance efficiency
- Provided financial and business analytics to support strategic decision-making by organizational stakeholders.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in 50% retention rate increase.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
Administrative Assistant /Accounts Payable & Receivable
Essendant
2019.01 - 2023.08
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Administrative Assistant
Cox Automotive
2019.01 - 2021.01
- Collaborated with cross-functional teams to support project management initiatives, ensuring timely and successful project completion
- Monitored adherence to SOPs, SLAs, and quality standards, providing regular reports and recommendations for business plan updates.
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
Education
GOOGLE Cybersecurity Certificate -
Online
05.2024
BBA - Business
Strayer University
Online05.2021
Skills
- Identity and Access Management
- Threat Intelligence Analysis
- Application Security Testing
- Vulnerability Assessment
- Security Information and Event Management
- Security Awareness Training
- Network Security Management
- Virtual private networks
Additional Information
Adept in using leading customer service software to enhance client communication and resolution., Proficient in HR management tools, administrative software, and cybersecurity applications., Demonstrated ability to analyze payer trends and reimbursement data., Completed HIPAA/PHI privacy training and General Policies and Procedure Compliance training.
Timeline
HR Executive Administrative Assistant
Summerfield and Associate Inc.
2023.10 - Current
Administrative Assistant /Accounts Payable & Receivable
Essendant
2019.01 - 2023.08
Administrative Assistant
Cox Automotive
2019.01 - 2021.01
GOOGLE Cybersecurity Certificate -
Online
BBA - Business
Strayer University