Nina Booker
Collierville,TN
Summary
Accomplished Human Resources Executive Administrative Assistant with 30+ years leading various human resources areas and company culture. Practiced in developing strategies, processes and procedures as well as overseeing administration of wide-ranging activities. Focused on assessing reports and reviewing metrics to boost performance.
Overview
5
5
years of professional experience
Work History
HR Executive Administrative Assistant
Summerfield and Associate Inc.
Memphis, TN
01.2023 - Current
- Partnered with managers to identify operational issues and implemented process improvements to enhance efficiency
- Provided financial and business analytics to support strategic decision-making by organizational stakeholders.
Ops Support / Administrative Assistant / Customer Service Rep. / Accounts Payable & Receivable
Essendant
Memphis, TN
01.2021 - 01.2023
- Developed and implemented improvement roadmaps for workflow efficiencies, resulting in streamlined processes
- Conducted detailed audits to identify trends and issues, creating remediation plans to drive performance improvements.
Administrative Assistant
Cox Automotive
Memphis, TN
01.2019 - 01.2021
- Collaborated with cross-functional teams to support project management initiatives, ensuring timely and successful project completion
- Monitored adherence to SOPs, SLAs, and quality standards, providing regular reports and recommendations for business plan updates.
Education
Bachelor of Business Administration -
Strayer University
GOOGLE Cybersecurity Certificate -
Online
Skills
- Customer Service Excellence
- Financial and Business Analytics
- Process Improvement
- Project Management
- Data Analysis and Interpretation
- Compliance and SOP Adherence
- Human Resources
- Executive Administrative Support
- Cybersecurity
- Insurance
- Business Analytics
Additional Information
Adept in using leading customer service software to enhance client communication and resolution., Proficient in HR management tools, administrative software, and cybersecurity applications., Demonstrated ability to analyze payer trends and reimbursement data., Completed HIPAA/PHI privacy training and General Policies and Procedure Compliance training.
Timeline
HR Executive Administrative Assistant
Summerfield and Associate Inc.
01.2023 - Current
Ops Support / Administrative Assistant / Customer Service Rep. / Accounts Payable & Receivable
Essendant
01.2021 - 01.2023
Administrative Assistant
Cox Automotive
01.2019 - 01.2021
Bachelor of Business Administration -
Strayer University
GOOGLE Cybersecurity Certificate -
Online
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