Nina Gallo
Portland
Summary
Offering excellent communication and organizational abilities, with a strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and maintaining resources spaced. Ready to use and develop these skills as a Welcome and Resource support staff.
Overview
8
8
years of professional experience
Work History
Undergraduate Research Assistant
Portland State University
09.2024 - Current
- Contributing to multi-state comparative analysis of individuals appealing cases involving plea deals
- Efficiently reads and codes Oregon appellate cases
- High proficiency using Google Suite
- Communicates clearly with professors involved in the project to address questions and ideas
Fulfillment Associate
Nordstrom
10.2022 - 06.2024
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple departments
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Cashier
Waffle Window
09.2021 - 09.2022
- Greeted customers at the window and responded promptly to customer needs, accurately taking orders and offering recommendations.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
General Merchandiser
Macy's
08.2020 - 05.2022
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
Fulfillment Associate
Target
10.2019 - 03.2020
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Printed labels, packaged boxes, and loaded into outbound containers.
Clothing Swap PDX
01.2023 - Current
- Founding member of Clothing Swap PDX, a community organization designed to encourage collectivism through sharing gently used clothing to reduce waste and overconsumption
- Includes fundraising aspect to support marginalized communities
House Bill 2955 - Bracero Program Day
01.2022 - Current
- Introduced concept for a commemorative holiday honoring members of the Bracero Program through a letter to the Oregon Commission on Hispanic Affairs after noting little recognition in Oregon history
- Oregon State Representative Ricki Ruiz sponsored the Bill and HB2955 passed during the 2023 legislative session with bipartisan support, designating August 4th as Bracero Program Day in Oregon
- Provided compelling testimony at both House and Senate hearings in support of HB2955
- Collaborated with the Oregon Commission on Hispanic Affairs (OCHA), Oregon Advocacy Commissions Office, the Oregon Historical Society, and the Gresham Historical Society to program Oregon's first annual Bracero Program Day Event
- Highly involved in the event's planning and execution to effectively honor members of the Bracero Program and their families through a culturally relevant celebration
- Served as one of the event's speakers
- Partnered with OCHA to request support from Oregon Congresswoman Andrea Salinas to sponsor federal legislation
Multnomah County Department of Victim and Survivor Services
10.2024 - Current
- Supports the County's victim and survivor advocates through a comprehensive update and restructuring of resource guides and provider lists to achieve greater accessibility
- Proficient in using Google Suite and Excel
- Effectively collaborates with a 9-member team to gain feedback and develop ideas
Multnomah County Community Involvement Committee (CIC)
07.2024 - 07.2027
- Appointed by Multnomah County Chair Jessica Vega Pederson for a 3-year term
- Active member of a volunteer advisory body on community engagement and involvement
- Supports the County through ongoing review of the County's community involvement policies and programs by providing yearly recommendations to the Board of County Commissioners
- Facilitates strong communication between the County and the community
- Currently serving on a subcommittee with Substance Use Disorder Recovery focus
Political Canvassing
08.2024 - 08.2024
- Conducted door-to-door canvassing with 4 person team
- Connected with community members to address their concerns
- Represented the organization at a street fair, enhancing outreach and fostering community connections
MEChA Annual Edúcate Conference
01.2023 - 01.2023
- Assisted Latino high school students at a workshop and annual conference at Portland State University by guiding them to their classrooms and supporting event setup
- Contributed to a smooth and welcoming experience for attendees through effective logistical support
- Facilitated workshop to engage students who are curious about higher education
Education
Bachelor of Arts - Criminal Justice
Portland State University
Portland, OR03-2026
Associate of Arts - General Studies
Portland Community College
Portland, OR06-2023
Skills
- Deeply committed to addressing the challenges of mass incarceration through innovative research aimed at reforming criminal justice policies and promoting alternatives to imprisonment
- Dedicated to ensuring equity through advocacy and action
- Excels in working with diverse teams to achieve common goals and foster a supportive and communicative work environment
- Adept at identifying issues and developing creative solutions to address challenges
Accomplishments
- Introduced concept for a commemorative holiday honoring members of the Bracero Program through a letter to the Oregon Commission on Hispanic Affairs after noting little recognition in Oregon history. Oregon State Representative Ricki Ruiz sponsored the Bill and HB2955 passed during the 2023 legislative session with bipartisan support, designating August 4th as Bracero Program Day in Oregon
House Bill 2955
Timeline
Multnomah County Department of Victim and Survivor Services
10.2024 - Current
Undergraduate Research Assistant
Portland State University
09.2024 - Current
Political Canvassing
08.2024 - 08.2024
Multnomah County Community Involvement Committee (CIC)
07.2024 - 07.2027
Clothing Swap PDX
01.2023 - Current
MEChA Annual Edúcate Conference
01.2023 - 01.2023
Fulfillment Associate
Nordstrom
10.2022 - 06.2024
House Bill 2955 - Bracero Program Day
01.2022 - Current
Cashier
Waffle Window
09.2021 - 09.2022
General Merchandiser
Macy's
08.2020 - 05.2022
Fulfillment Associate
Target
10.2019 - 03.2020
Bachelor of Arts - Criminal Justice
Portland State University
Associate of Arts - General Studies
Portland Community College
Similar Profiles
Katelyn BridgesKatelyn Bridges
PSU Sustainability Center Leadership Fellowship at Portland State University Portland ORPSU Sustainability Center Leadership Fellowship at Portland State University Portland OR
DALE WICKLINEDALE WICKLINE
Refrigeration Mechanic "Crew Lead" at Portland State University Portland ORRefrigeration Mechanic "Crew Lead" at Portland State University Portland OR
Ahmad AgahAhmad Agah
Student Mentor at Portland State University Portland ORStudent Mentor at Portland State University Portland OR
Beatriz Lopez PreciadoBeatriz Lopez Preciado
PSU Print Lab at Portland State University Portland ORPSU Print Lab at Portland State University Portland OR
Reign HamiltonReign Hamilton
Youth Pastor at Mountain View Community ChurchYouth Pastor at Mountain View Community Church