Accomplished leader with a proven track record at NG Medical Lab Services, enhancing customer satisfaction and driving revenue growth through strategic expansion and innovative marketing.
I excel in building strong teams and fostering integrity.
Achieved significant improvements in HIPPA compliance, demonstrating both hard and soft skills essential for success.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level patient service position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
President
NG Medical Lab Services
01.2012 - Current
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Established and maintained strong relationships with customers, physicians and medical teams.
Developed innovative sales and marketing strategies to facilitate business expansion.
Co-Owner
DG Sports Medicine LLC
02.2009 - Current
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
Developed a strong company culture, fostering teamwork and collaboration among staff members.
LPGA- Golf Professional
Cresent Oaks Country Club
01.1999 - 01.2008
Streamlined lesson scheduling processes through effective use of software tools, enhancing convenience for both students and instructors alike.
Increased membership retention and satisfaction by organizing engaging club tournaments, social events, and other activities tailored to member interests.
Collaborated with course maintenance staff to ensure prime playing conditions, resulting in a consistently high-quality golf experience for players.
Conducted informative workshops on topics such as rules education or equipment fitting sessions to expand member knowledge and enjoyment of the game.
Cyogenetics and Molecular Senior Technologist at Dr. Sulaiman Al Habib Medical Group (MD LAB- Medical Diagnostic Lab)Cyogenetics and Molecular Senior Technologist at Dr. Sulaiman Al Habib Medical Group (MD LAB- Medical Diagnostic Lab)