Nina Leite
Pacific Grove,California
Summary
Dedicated nanny with a proven track record at Erin Hunter, skilled in creating nurturing environments that foster child development. Expert in household management and child supervision, I implement positive reinforcement strategies to promote good behavior and emotional growth. Known for building strong relationships with families and ensuring safety during play activities. Fluent in Portuguese.
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Gap Inc
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Nanny
Erin Hunter
01.2023 - Current
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Taught children basic life skills, manners and personal hygiene.
- Monitored children's play activities to verify safety.
- Engaged with children on individual basis to build positive relationships.
- Established and maintained safe play environment for children.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Encouraged children to be understanding and patient with others.
Education
High School Diploma -
Monterey High School
Monterey, CA06.2025
Skills
- Social Integration
- Household Management
- Child Supervision
- Event and Activity Planning
- Disciplinary Enforcement
- Basic Clerical Knowledge
- Nurturing Environment
- Cleaning and Sanitation
- Professional Babysitter
- Emotionally Supportive
- Positive Reinforcement Methods
- Enthusiastic Summer Camp Counselor
- Arts and Crafts
- Parent Interaction
- Incident Reports
- Creating Good Habits
- Housekeeping
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Customer assistance
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- Product knowledge
- Professional appearance
- Store maintenance
- Conflict resolution
- FLUENT IN Portuguese
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Gap Inc
04.2024 - Current
Nanny
Erin Hunter
01.2023 - Current
High School Diploma -
Monterey High School
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