NINA LOWERY

Facilitated financial aid process for over 1,000 applicants per award year, ensuring compliance with federal and state regulations.

• Reviewed and verified student financial aid applications for accuracy and completeness.
• Advised students on financial aid options, enhancing understanding of funding opportunities.
• Developed training materials for staff, improving knowledge of financial aid policies and procedures.
• Managed disbursement of financial aid funds, maintaining accurate records and documentation.
• Collaborated with academic departments to align financial aid offerings with institutional goals.
• Analyzed trends in student enrollment to refine financial assistance strategies and improve accessibility.
• Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
• Provided financial aid counseling to enrolled and prospective students.
• Authored presentations and documentation for distribution to current and prospective students.
• Communicated with prospective students to illustrate available financial aid opportunities.
• Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
• Represented financial aid office at group meetings with high school students and parents.
• Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
• Processed unique financial aid profiles for undergrad and post-grad applications.
• Processed federal financial aid verifications per Federal Student Aid guidelines and Department of Education.
• Collaborated with other departments to ensure accurate data sharing and timely disbursement of funds.
• Established relationships with external organizations to secure additional scholarship opportunities for deserving students.
• Improved student satisfaction rates by addressing concerns promptly and offering tailored solutions for each case.
• Implemented effective communication strategies to keep both students and staff informed about changes in financial aid policy or procedure.
• Reduced processing time for financial aid applications with the introduction of electronic forms.
• Conducted regular audits of financial aid records, maintaining compliance with federal regulations.
• Reviewed and processed appeals for reconsideration, taking into account individual circumstances and institutional policies.
• Fostered a supportive environment for students seeking financial assistance, empowering them to overcome barriers and succeed academically.
• Provided one-on-one counseling sessions for students seeking assistance with navigating the complexities of the financial aid process.
• Evaluated eligibility criteria for various funding sources, matching students with appropriate opportunities.
• Developed robust internal processes that facilitated seamless coordination between all relevant departments involved in administering student funding packages.
• Monitored progress towards institutional goals related to student retention and graduation rates through careful analysis of financial aid data.
• Counseled students and parents about financial aid options and program details.
• Developed and maintained relationships with customers, lenders and other third parties.
• Assisted customers with completing loan applications and other paperwork.
• Analyzed potential risks and evaluated loan products to identify suitable options for customers.
• Explained very technical financial information to applicants in easy to understand language.
• Established plans and payoffs for customers' loans, prioritizing control of overall costs.
• Helped college students obtain financial aid through loan programs.

• Coordinated scheduling and logistics for executive meetings, enhancing productivity and time management.
• Maintained comprehensive filing systems, ensuring accuracy and easy retrieval of critical documents.
• Managed office supplies inventory, optimizing procurement processes to reduce costs and improve efficiency.
• Developed internal communication protocols, fostering collaboration among team members and departments.
• Assisted in preparing reports and presentations, contributing to informed decision-making by leadership.
• Trained new administrative staff on office procedures and company policies, promoting a smooth onboarding experience.
• Implemented process improvements for document handling, reducing turnaround time for key administrative tasks.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Supported project management initiatives by tracking progress and coordinating resources across multiple teams.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Maintained inventory of office supplies and placed orders.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
• Improved document processing speed by introducing automated templates for routine correspondence.
• Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
• Contributed to policy updates, researching regulations to ensure company compliance.
• Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
• Developed filing system for historical documents, preserving important company records and improving access to information.
• Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
• Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
• Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
• Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
• Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Volunteered to help with special projects of varying degrees of complexity.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Performed research to collect and record industry data.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Transcribed and organized information to assist in preparing speeches and presentations.

• Streamlined application review processes to enhance efficiency and reduce turnaround times.
• Developed and implemented outreach strategies to increase prospective student engagement.
• Analyzed admission data to identify trends and improve recruitment strategies.
• Coordinated campus tours and information sessions, ensuring a positive experience for visitors.
• Mentored junior admissions staff, fostering skill development and team cohesion.
• Provided exceptional customer service to prospective students, answering inquiries via phone or email promptly and professionally.
• Developed an efficient system for tracking application statuses, ensuring accurate information was readily available at all times.
• Coordinated orientation activities for incoming students, providing a welcoming environment that encouraged success from day one.
• Assisted international applicants with navigating visa requirements, providing essential information regarding immigration regulations.
• Processed applications in a timely manner, meeting deadlines while maintaining attention to detail in reviewing applicant materials.
• Streamlined the admissions process for increased efficiency with updated policies and procedures.
• Maintained contact with accepted students throughout enrollment process, offering guidance and support as needed before arrival on campus.
• Built relationships with high school counselors, fostering a network of referrals for potential applicants.
• Followed up immediately when prospects reached out to quickly resolve concerns.
• Ensured compliance with federal regulations surrounding financial aid disbursement by staying up-to-date on relevant policies and procedures.
• Utilized data analysis tools to identify areas of improvement within the admissions department''s processes and procedures.
• Increased application numbers by developing and implementing targeted recruitment strategies.
• Facilitated campus tours for prospective students, showcasing the university''s facilities and resources.
• Improved student retention rates by collaborating with faculty and staff to develop support services.
• Enhanced the university''s reputation through attending college fairs and other events to promote programs.
• Worked closely with academic departments to ensure proper placement of incoming students into appropriate courses.
• Met with prospects and guardians to answer questions, discuss academics and provide tours.
• Evaluated applicant qualifications, ensuring fair consideration of all candidates based on academic merit and potential.
• Collaborated with admissions team to determine optimal processes for reviewing applications.
• Designed effective and user-friendly processes for both admissions and applicant review.
• Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
• Conducted exit interviews for departing students, gathering feedback to improve the overall admissions experience for future applicants.
• Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
• Devised programs to promote diversity and inclusion among staff, faculty and students.
• Developed and implemented student success initiatives to recognize and encourage achievement.
• Cultivated engaged student population with successful orientation programs.
• Prepared and administered budget of $[Amount] for campus with [Number] students.
• Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
• Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
• Coordinated and supervised academic advising activities.
• Assisted in development and implementation of faculty development plans.
• Collaborated with faculty, staff and students to identify and address institutional challenges.
• Implemented strategies to increase student recruiting, engagement and retention.