Nina Mantle
Allentown,PA
Summary
I am a motivated professional who is looking to transition into a new career field, bringing strong transferable skills in communication, problem-solving, and project coordination. Known for quick learning, adaptability, and a strong work ethic, I am eager to apply my diverse experience to support organizational goals.
Overview
18
18
years of professional experience
Work History
Cosmetologist
NeuYou Esthetics
07.2022 - Current
- Build long-lasting relationships with customers by delivering exceptional service
- Proactive communicator with existing and potential clients
- Continue personal development to improve skills and adapt to changing trends
- Upsell products and aftercare to maintain results after service
Account Executive
UPS
01.2022 - 07.2022
- Maintain accounts within given territory
- Sell additional services to new and existing accounts
- Leverage CRM systems to track sales activities, manage client interactions, and generate accurate sales forecasts.
- Work to achieve and surpass sales targets to impact revenue and profitability
- Communicate with customers via various ways of communications to maintain relationships
Retail Operations Manager
Ulta Beauty
03.2019 - 01.2022
- Coach and develop merchandise and service coordinator
- Drive sales to meet daily and monthly sales goals
- Manage all visual and merchandising aspects of the sales floor
- Work with executive-level staff to address operational needs and establish strategies for profit growth
- Organize tasks and teams to efficiently complete projects by given deadlines
Retail Sales Manager
Ulta Beauty
06.2017 - 03.2019
- Oversee all retail sales and retail business acumen
- Recruit and train all beauty advisors on company's loyalty program and sales metrics
- Perform opening and closing managerial duties
- Provide excellent guest service to all guests
- Adapt to the growing needs of the business
Service Team Leader
Wegmans Food Markets
09.2007 - 06.2017
- Manage front end employees and daily schedule
- Oversee night time operations as the store night manager
- Control payroll costs through writing efficient weekly schedules
- Manage resource availability and allocation
Education
Bachelor of Science - Business Management
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA08.2016
License - Cosmetology
Empire Beauty School
Whitehall, PA03.2012
Skills
- Sales cycle management
- Organizational skills
- Effective communication
- Time management abilities
- Account management
- Team collaboration
- Relationship building
- Staffing management
- Talent acquisition
- Problem-solving
Timeline
Cosmetologist
NeuYou Esthetics
07.2022 - Current
Account Executive
UPS
01.2022 - 07.2022
Retail Operations Manager
Ulta Beauty
03.2019 - 01.2022
Retail Sales Manager
Ulta Beauty
06.2017 - 03.2019
Service Team Leader
Wegmans Food Markets
09.2007 - 06.2017
License - Cosmetology
Empire Beauty School
Bachelor of Science - Business Management
East Stroudsburg University of Pennsylvania