Summary
Overview
Work History
Skills
Timeline
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Nina Molina

Franklin Park,IL

Summary

Dynamic Task Team Lead at Ulta Beauty with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in coaching and mentoring, I foster teamwork and drive process improvements, ensuring compliance and safety. Recognized for optimizing inventory accuracy and executing successful store initiatives, I excel in relationship building and employee engagement.

Overview

22
22
years of professional experience

Work History

Task Team Lead

Ulta Beauty
Norridge, IL
06.2003 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Supported with store remodels within the Chicago market including planogram, floor sets, store standards, fixture assembly.
  • Supported with Omni initiatives to achieve KPIs
  • Assist the Merchandise Manager with daily store replenishment, merchandise flexing process, store cleanliness standards
  • Execute load processing to productivity goals.
  • Execute out-of-stock, cycle count, return-to-vendor, return-to-distribution center, product break-ups, and destroy-in-field processes.
  • Inventory preparation, execution and supported with inventory accuracy to achieve inventory control and results.

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Process improvement
  • Operations management
  • Diversity and inclusion
  • Regulatory compliance
  • Relationship building
  • Marketing
  • Loss prevention
  • Teamwork and collaboration
  • Problem-solving
  • Employee engagement
  • Work assignment delegation
  • Work Planning and Prioritization
  • Staff training
  • Daily workflow improvement

Timeline

Task Team Lead

Ulta Beauty
06.2003 - Current
Nina Molina