Nina M. Russell
Santa Clarita,CA
Summary
Experienced healthcare professional with over 15 years in customer service and ophthalmology, adept at supporting high-volume operations. Strong track record of maintaining accuracy and efficiency while assisting a diverse range of clients. Recently completed advanced studies in diagnostic sonography, contributing valuable interpersonal and organizational skills. Recognized for dependability and a proactive approach to challenges.
Overview
21
21
years of professional experience
Work History
01.2019 - 01.2024
- Cared for a sick family member and pursued higher education in diagnostic medical sonography.
- Successfully completed a degree and passed national certification exams.
- Maintained strong time-management, organization, and problem-solving skills during this period.
Ophthalmic Assistant
The Fullerton Eye Institute
01.2003 - 01.2019
- Provided patient support, including vision testing, imaging, and exam preparation for physicians.
- Delivered compassionate care to patients of all ages while maintaining confidentiality and professionalism.
- Assisted in coordinating patient scheduling, record keeping, and office workflow.
- Recognized by staff and patients for reliability, attention to detail, and strong interpersonal skills.
Education
Associate of Science - Diagnostic Medical Sonography
Platt College
Anaheim, CA10.2023
Skills
- Provided friendly, attentive service in fast-paced environments
- Resolved customer concerns calmly and professionally to ensure satisfaction
- Communicated clearly and effectively with clients, coworkers, and supervisors
- Managed multiple tasks efficiently while maintaining accuracy and attention to detail
- Worked collaboratively as part of a team to meet daily service and operational goals
- Managed multiple tasks efficiently while maintaining accuracy and attention to detail
- Worked collaboratively as part of a team to meet daily service and operational goals
ADDITIONAL INFORMATION
- Flexible schedule, dependable, and eager to contribute to a team-oriented environment.
- Strong history of long-term employment and dedicated to providing excellent patient/customer service.
Certifications
- American Red Cross - Basic Life Support (CPR)
- American Registry of Radiologic Technologists
- American Registry for Diagnostic Medical Sonography
Timeline
01.2019 - 01.2024
Ophthalmic Assistant
The Fullerton Eye Institute
01.2003 - 01.2019
Associate of Science - Diagnostic Medical Sonography
Platt College
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