Summary
Overview
Work History
Education
Skills
References
Timeline
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NINA NASCA

Summary

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

1
1
year of professional experience

Work History

Pool Shack Attendant

Chagrin Valley Country Club
2023.06 - 2023.08
  • Interacted with customers throughout the day to keep up positive morale
  • Used customer service skills to problem solve and leave customers with great impression
  • Organized many elements of a country club

Intern

NEO Spine And Sport
2023.04 - 2023.05
  • Developed and maintained relationships with key internal stakeholders.
  • Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Tutor

Solon High School
2022.10 - 2023.05
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Developed student confidence through positive reinforcement strategies.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.

Teacher's Assistant

Solon High School
2022.08 - 2023.05
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Supported classroom activities, tutoring, and reviewing work.

Volunteer

Blue Ribbon Cheerleading
2022.05 - 2022.08
  • Instructed athlete activities to implement goals for remediation of deficiencies and drive athlete success.
  • Delivered efficient instruction by assisting with lesson planning and materials preparation.
  • Developed strong relationships with students, parents, and colleagues to foster a supportive environment for special needs learners.

Education

Bachelor of Science - Biology

Kent State University
Kent, OH
05.2027

High School Diploma -

Solon High School
05.2023

Skills

  • Policy Enforcement
  • Complaint resolution
  • Guest Services
  • Linens and toiletries replacement

References

Chelsea Kalister, Membership and Event Sales Manager, 440-287-5406

Timeline

Pool Shack Attendant

Chagrin Valley Country Club
2023.06 - 2023.08

Intern

NEO Spine And Sport
2023.04 - 2023.05

Tutor

Solon High School
2022.10 - 2023.05

Teacher's Assistant

Solon High School
2022.08 - 2023.05

Volunteer

Blue Ribbon Cheerleading
2022.05 - 2022.08

Bachelor of Science - Biology

Kent State University

High School Diploma -

Solon High School
NINA NASCA