Nina Parkey

Azle,TX

Summary

Personable and energetic, committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

years of professional experience

Work History

Stitch Fix Inc.

Senior Stylist

02.2020 - Current

Job overview

Styled clients based on individual preferences and current fashion trends.
Wrote personalized notes to clients that explain the styling choices and suggest how to wear the items to build and maintain positive and trusting relationships.
Analyzed client feedback to refine styling techniques and improve overall satisfaction rates.
Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
Monitored current trends to understand fashions and better serve client needs.
Worked efficiently in a remote environment to meet deadlines for assigned clients.

MAC Cosmetics

Store Manager, Makeup Artist

08.2006 - 02.2016

Job overview

Oversaw daily store operations, ensuring efficient workflow and optimal customer service.
Trained and mentored staff on best practices for sales and inventory management.
Analyzed sales trends to inform inventory purchasing decisions and optimize stock levels.
Managed employee schedules, aligning staffing needs with peak business hours to maximize productivity.
Conducted regular audits of inventory and cash handling processes, ensuring compliance with company policies.
Collaborated with regional managers to assess store performance and implement improvement initiatives.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.

Education

Tarrant County College
Fort Worth, TX

No Degree from Early Childhood Education

University Overview

James W. Martin High School
Arlington

High School Diploma

08-2005

University Overview

Skills

Customer service
Multitasking and organization
Attention to detail
Teamwork and collaboration
Relationship building and management
Verbal and written communication
Policy implementation
Store opening and closing
Positive attitude
Microsoft Office

Interests

Enjoy participating in fitness for overall physical and mental well-being
Hiking
Camping
Volunteering with youth sports programs Soccer and Volleyball

Timeline