Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nina Pica

Madison Heights,MI

Summary

Observant Cosmetologist skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Beauty Consultant

Walgreens Look Bout
Birmingham, MI
09.2017 - Current
  • Identified client needs and recommended products based on preferences and requirements.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Processed payments, entering sales in register for prompt customer service.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Maintained counter and display areas for cleanliness and organization.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.

Licensed Cosmetologist

Profiles Hair Salon And Hair Razors Studio
Clawson, MI
03.1994 - 09.2020
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Processed payments, entering sales in register for prompt customer service.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Created marketing advertisements to increase awareness of services and boost sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Assistant Store Manager

CosmoProf Beauty Supply
Clawson, MI
01.2011 - 08.2017
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Associate of Arts - Commercial Arts

St. Clair College
Windsor,Ontario
06.1982

Skills

  • Adaptable and Flexible
  • Building Customer Relationships and Loyalty
  • Item Ticketing and Pricing
  • Sales and Promotions
  • Computer Proficiency and Microsoft Office
  • Energy and Physical Stamina
  • Strong Communication and Interpersonal Skills
  • Meeting Sales Goals
  • Safety and Cleanliness Standards

Certification

  • Licensed Cosmetologist - 1994 to current

Timeline

Beauty Consultant

Walgreens Look Bout
09.2017 - Current

Assistant Store Manager

CosmoProf Beauty Supply
01.2011 - 08.2017

Licensed Cosmetologist

Profiles Hair Salon And Hair Razors Studio
03.1994 - 09.2020

Associate of Arts - Commercial Arts

St. Clair College

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Nina Pica