NINA BRIM
Action Behavior Centers
Vail,AZ
1
Language
1
Certification
3
years of professional experience
Motivated Customer Service Professional experienced in leading teams in fast-paced environments. Delivered quality service through strong work ethic and problem-solving skills while supporting team success. Advocated for clients' needs and identified optimal solutions in various scenarios.
Work History
Administrative/Social Services Assistant
9 Months- Assisted in developing individualized service plans based on client needs and available resources, coordinated client intake processes to ensure efficient service delivery and accurate documentation,answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors, maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems, promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues, contributed to policy updates, researching regulations to ensure company compliance, developed manual providing information on community resources across the county available to families and children, administered and tracked client service payments, trained new staff on operational procedures, fostering a collaborative team environment, implemented process improvements that streamlined administrative tasks, increasing overall efficiency, led outreach initiatives to raise awareness of available services within the community, contributed to program evaluations by tracking client outcomes and providing feedback on areas for improvement and provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
Registered Behavior Technician
2 Years 7 Months- Developed and implemented behavior intervention plans based on individualized needs. Provided direct one-on-one instruction to children with autism in a variety of settings. Maintained detailed records of student sessions to track progress and inform future interventions. Observed student behavior in various environments to assess levels of functioning and progress towards goals. Assisted in the development of positive behavior supports within the classroom environment. Utilized visual supports to enhance learning such as schedules, picture cards. Delivered verbal prompts to guide students, physical guidance, or other forms of prompting when necessary. Utilized Applied Behavioral Analysis principles in daily instruction activities. Engaged students through play activities while incorporating therapeutic techniques. Developed strategies to enhance patient safety, promote wellness, and foster independence in daily activities.
Counseling & Athletics Secretary
2 Years 5 Months- Ensured confidentiality of sensitive records to protect client privacy Scheduled appointments and conducted follow-up calls to clients. Provided comprehensive clerical support to employees, including document management through copying, faxing, and filing Collaborated with team to provide information for college and career counseling Managed filing system, entered data, and completed other clerical tasks. Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Assisted coworkers and staff members with special tasks on a daily basis. Cultivated strong customer relationships by responding promptly to inquiries and accommodating unique requests Assisted with special projects of varying complexity.
Education
Bachelor of Science - Psychology
- Graduated summa cum laude
- GPA: 3.7+ GPA
High School Diploma
- Served in a variety of programs including Student Council, National Honors Society, and multiple clubs
- GPA: 4.0 GPA
Skills
Advocacy strategies
Leadership
Client evaluation
Empathetic communication
Progress tracking
Collaborative teamwork
Service coordination
Problem-solving
Prioritization
Attention to detail
Problem-solving techniques
Task juggling
Excellent communication
Certification
RBT Certification, CPR Certification, Fingerprint Clearance Card
Languages
Spanish
Limited Working
Timeline
Administrative/Social Services Assistant
The Salvation Army Family & Donation Center
01.2026 - CurrentRead More
Registered Behavior Technician
Action Behavior Centers
03.2024 - CurrentRead More
Counseling & Athletics Secretary
Walden Grove High School
07.2023 - 12.2025Read More
Walden Grove High School
High School Diploma
Read More
University of Arizona
Bachelor of Science from Psychology
Read More