Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Releford

Puyallup,WA

Summary

Dynamic Onsite Medical Representative at Amazon, adept in HIPAA compliance and verbal communication. Enhanced employee satisfaction through culturally competent care and efficient inventory management. Developed training modules, streamlining processes and improving service quality. Proven ability to maintain accurate clinical documentation while fostering a supportive environment for a diverse workforce.

Overview

6
6
years of professional experience

Work History

Onsite Medical Representative

Amazon
09.2021 - Current
  • Improved employee satisfaction with onsite medical services through regular communication and prompt attention to concerns.
  • Supported a diverse workforce by providing culturally competent care and addressing language barriers through the use of translation services when necessary.
  • Managed onsite medical inventory, ensuring availability of essential supplies for emergency situations.
  • Developed and delivered comprehensive training modules on topics such as first aid, CPR, and bloodborne pathogens for company personnel.
  • Served as a liaison between workers'' compensation claims adjusters and injured employees, streamlining claim processing times while maintaining sensitivity toward employee needs.
  • Maintained accurate medical records for all employees, ensuring compliance with confidentiality regulations and HIPAA guidelines.
  • Answered incoming calls, scheduled appointments and filed medical records.

Intern

Valley Medical Hospital
04.2024 - 06.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Enhanced project visibility by maintaining up-to-date project status reports.
  • Collected, arranged, and input information into database system.

EMT

American Medical Response, AMR
08.2019 - 09.2022
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
  • Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
  • Promoted community health by participating in public outreach initiatives such as CPR classes and first aid demonstrations.

Education

Health Care Management

University of Washington
Tacoma
08-2024

Skills

  • HIPAA compliance
  • Verbal communication
  • Clinical documentation
  • Healthcare software proficiency
  • New hire training
  • Inventory management
  • Document management

Timeline

Intern

Valley Medical Hospital
04.2024 - 06.2024

Onsite Medical Representative

Amazon
09.2021 - Current

EMT

American Medical Response, AMR
08.2019 - 09.2022

Health Care Management

University of Washington

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