Nina Sargeant
414 E Fir St., Hollidaysburg,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly motivated and experienced team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
26
26
years of professional experience
Work History
Independent Contractor
Self
01.2020 - Current
- Delivering outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulting with customers to assess needs and propose optimal solutions.
- Keeping highly organized systems of service to ensure customers receive the best possible experience
- Impacting the community by helping over 1,400 families
Server
Japango
06.2017 - 07.2020
- Served international cuisine and beverages promptly with focused attention to customer needs in a high volume, upscale environment
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trained new staff members to ensure they provide the high level of service expected from senior team members.
Lead Bartender/Server
Gigi's Southern Table
05.2011 - 05.2017
- Part of 2011 restaurant launch team
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Medical Secretary
Blair Plastic Surgery
06.1997 - 06.2011
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Managed customer reward programs.
- Severed as liaison between patients and clinical staff.
Education
Bachelor of Arts - Crime, Law, Justice
Pennsylvania State University
University Park, PA05.2006
Languages
Italian
Limited Working
Timeline
Independent Contractor
Self
01.2020 - Current
Server
Japango
06.2017 - 07.2020
Lead Bartender/Server
Gigi's Southern Table
05.2011 - 05.2017
Medical Secretary
Blair Plastic Surgery
06.1997 - 06.2011
Bachelor of Arts - Crime, Law, Justice
Pennsylvania State University
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