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Experienced Retired Non-Commissioned Officer with 17 years of service in techinical occupational specialties; Competent Technician, well-versed in assisting a wide range of users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards of the DoD and information assurance training and guidelines; effectively operates autonomously to troubleshoot and fix concerns.

Customer Service Professional with 13 years of experience, including roles at IRS and HERTZ RENT A CAR AGENCY. Skilled in call handling, scheduling, and sales support, with a strong background in customer resolution and service delivery. Actively seeking a Customer Service Rep position to leverage extensive industry expertise.
Performance-oriented independent contractor with proven attention to detail and experience. Drives project success and customer satisfaction with high-quality work. Expert the field and always willing to go extra mile to meet budget and schedule targets.
Inventive professional with comprehensive knowledge of business techniques, methods and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management, and market research. Exceptional negotiation and multitasking abilities.
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Detail-oriented professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework.
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.

Customer-focused professional with 10+ years of experience in administrative support, client relations, and customer service. Retired from the Florida Child Support Program in 2024 and transitioned into flexible, remote gig work, delivering high-quality support to clients while managing independent schedules. Skilled in troubleshooting, virtual collaboration, and problem-solving, consistently maintaining high customer satisfaction. Recognized for professionalism, empathy, and the ability to resolve complex issues efficiently in both structured and independent work environments. Seeking a remote customer service role to leverage strong communication, technical, and multitasking skills, and efficiently resolve complex issues. Performance-oriented independent contractor with proven attention to detail and experience. Drives project success and customer satisfaction with high-quality work. Expert the field and always willing to go extra mile to meet budget and schedule targets.

TRUMAINE ARMSTRONG

Summary

Overview

Work History

Independent Contractor

Substitute Teacher

Sports Reporter

Audio Visual Technician

Education

Google IT Support Professional Certificate -

Bachelor of Applied Arts And Science - Library And Information Science; Journalism

Associate of Arts - Mass Communication

Skills

Timeline

Sports Reporter

Substitute Teacher

Audio Visual Technician

Independent Contractor

Google IT Support Professional Certificate -

Bachelor of Applied Arts And Science - Library And Information Science; Journalism

Associate of Arts - Mass Communication

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