Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nina Scrima

Irving,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Pender Printer

Tiff's Treats Cookie Delivery
09.2015 - 10.2023
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Proofed all job orders, securing client approval prior to production.
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Customer Service Representative

Edible Arrangements
10.2012 - 09.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Deliver Driver

Pizza Hut
06.2009 - 10.2012
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered food to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

No Degree - Nursing

El Centro College
Dallas, TX

Skills

  • Customer Needs Assessments
  • Punctuality and Dependability
  • Specification Compliance
  • OSHA Requirements
  • Customer Experience
  • Team Oversight
  • Social Perceptiveness
  • Active Listening
  • Customer Satisfaction
  • Quality Assurance

Accomplishments

    Won "Tiff's Treats Team Player of the Month" eight times by demonstrating unparalleled reliability and customer satisfaction.

Certification

Texas Food Handler's License

Timeline

Pender Printer

Tiff's Treats Cookie Delivery
09.2015 - 10.2023

Customer Service Representative

Edible Arrangements
10.2012 - 09.2015

Deliver Driver

Pizza Hut
06.2009 - 10.2012

No Degree - Nursing

El Centro College

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Nina Scrima