Nina Shulzhenko
New York,NY
Summary
Dynamic professional recognized for exceptional communication and customer service skills, successfully engaging clients and delivering tailored solutions that exceed expectations. Proven track record in building rapport and fostering long-term relationships, contributing to positive business outcomes. Strong work ethic, attention to detail, and a collaborative approach ensure a commitment to driving customer satisfaction and organizational success.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Ultimate Motors LLC
Monmouth, NJ
01.2023 - Current
- Greeted customers and provided product information.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Described merchandise and explained use, operation and care.
- Assisted in developing promotional campaigns and advertising materials for upcoming events or special offers.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
Manager on Duty /Front Desk Receptionist
Jersey Paddleboards
Greenwood Lake, NY
05.2022 - Current
- Managed payroll records for accurate tracking of hours worked by staff members.
- Got people in and out of the water on paddle boards and kayaks.
- Monitored large groups of customers by going out on the water with them.
- Gave brief lessons on the correct uses of paddles and safety precautions.
- Reviewed completed work to verify consistency, quality, and conformance.
- Handled all money transactions with customers.
- Resolved customer complaints in a professional manner.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Took phone calls regarding reservations, questions, and any complaints or problems needed to be handled.
Waitress
Panino Rustico
Brooklyn, NY
02.2022 - 06.2024
- Trained new employees to perform duties.
- Participated in team meetings to discuss new menu items or changes in policy.
- Explained menu items, describing ingredients and cooking methods upon request.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Provided accurate change for cash transactions using a cash register system.
- Prepared checks, itemizing total meal costs and taxes.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Bachelor of Arts - Business
Pace University
New York, NY05-2028
High School Diploma -
Fontbonne Hall Academy
Brooklyn, NY05-2024
Skills
- Sales and marketing
- Policy enforcement
- Scheduling proficiency
- Employee engagement
- Industry awareness
- Budgeting expertise
Languages
Russian
Native/ Bilingual
Affiliations
- Gymnastics
- Ballet
- All forms of professional dance
- Tennis
- Competitive Swimming
- Poetry
- Writing and Reading
Timeline
Sales Assistant
Ultimate Motors LLC
01.2023 - Current
Manager on Duty /Front Desk Receptionist
Jersey Paddleboards
05.2022 - Current
Waitress
Panino Rustico
02.2022 - 06.2024
Bachelor of Arts - Business
Pace University
High School Diploma -
Fontbonne Hall Academy
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