Nina Smith
Hagerstown,MD
Summary
Dedicated professional with years of experience supervising teams, resolving conflict, and guiding individuals toward improved performance. Bringing strong interpersonal skills, emotional intelligence, and the ability to maintain calm in high-pressure environments. Eager to apply leadership and mentoring experience to support rehabilitation, encourage accountability, and contribute to a secure and structured correctional setting.
Overview
4
4
years of professional experience
Work History
Merchandise Manager
American Eagle Outfitters, Inc
Hagerstown, MD
12.2024 - Current
- Analyzed sales trends to optimize merchandise assortment and inventory levels.
- Developed visual merchandising strategies to enhance customer engagement and drive sales.
- Partnered with diverse teams to streamline inventory management, ensuring operational efficiency.
- Developed and delivered comprehensive training programs for team members on merchandising standards and company policies to uphold brand integrity.
- Executed daily operational tasks with attention to detail, maintaining store presentation standards.
- Optimized merchandise assortments and inventory levels to drive sales performance and meet customer demand.
Sales Manager
American Eagle Outfitters, Inc
Hagerstown, MD
06.2024 - 12.2024
- Designed and implemented targeted sales strategies aimed at enhancing overall store profitability.
- Developed and implemented training programs to enhance team members' selling skills and effectiveness.
- Identified key trends through sales data analysis to enhance operational strategies and improve outcomes.
- Coordinated with marketing team to implement strategic promotional campaigns aimed at enhancing brand visibility.
- Implemented strategies to ensure consistent delivery of high-quality customer service.
Assistant Manager
Loft Ann Taylor
Pottstown, PA
08.2023 - 06.2024
- Oversaw daily operational execution by team to ensure superior customer service and optimal store presentation.
- Conducted training sessions and provided mentorship on product knowledge and sales techniques to enhance team efficiency.
- Identified key trends in sales reports to enhance inventory management practices and optimize promotional strategies.
- Executed visual merchandising strategies to enhance customer engagement and brand consistency.
- Analyzed peak hour trends and developed weekly schedules to ensure optimal staff allocation.
- Managed day-to-day operations to fulfill performance quality and service expectations effectively.
Product Operations Manager
Old Navy
Saint Davids, PA
10.2021 - 08.2023
- Refined product launch processes to support seamless operations and improve efficiency.
- Analyzed inventory data to optimize stock levels and reduce excess inventory.
- Conducted training sessions for team members on new operational procedures and tools.
- Created and sustained comprehensive documentation to enhance operational efficiency and consistency.
- Led initiatives to enhance customer experience through improved product availability and merchandising strategies.
- Optimized operational efficiency through process streamlining and implementation of industry best practices.
Education
Criminal Justice
Eastern University
PA12-2027
Skills
- Inventory oversight
- Data-driven decision making
- Conflict Resolution
- Cross-functional Collaboration
- Time-management & Prioritization
- Leadership/Team Management
Timeline
Merchandise Manager
American Eagle Outfitters, Inc
12.2024 - Current
Sales Manager
American Eagle Outfitters, Inc
06.2024 - 12.2024
Assistant Manager
Loft Ann Taylor
08.2023 - 06.2024
Product Operations Manager
Old Navy
10.2021 - 08.2023
Criminal Justice
Eastern University